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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
August 26, 2021
Patrick was super helpful and knowledgeable. He took care everything I needed and even took time to answer a few questions I had about my car after I picked it up. The only hiccup - and it’s a minor one - everything I needed and even took time to answer a few questions I had about my car after I picked it up. The only hiccup - and it’s a minor one - was that the signage for entering the service bay could have been a bit more apparent. More
by arettberg
Verified CustomerEmployees Worked With
August 25, 2021
Service manager was honest and upfront with work and costs involved. Communication by Vern (service manager) was concise and clear. Had to wait for airbag recall 1 day but car came back clean costs involved. Communication by Vern (service manager) was concise and clear. Had to wait for airbag recall 1 day but car came back clean More
by V.ENG
August 25, 2021
I liked the people I worked with. Terry drive with my husband and I. Richard Polk was salesman, JD closed the sale. All were experienced and helpful. Accommodating and thorough when necessary. The qualit husband and I. Richard Polk was salesman, JD closed the sale. All were experienced and helpful. Accommodating and thorough when necessary. The quality was excellent. And low key enough to be comfortable. Ready to negotiate for the best outcome and work efficiently to seeing it through. Thanks! More
by Carol
Employees Worked With
Richard Polk, Jonathan AKA JD (sorry I don’t have his last name in front of me), also Terry (rode with us)
August 25, 2021
I've purchased two Subaru Outbacks and will buy my third when I'm ready. Very happy with my experience. Five out of five stars! when I'm ready. Very happy with my experience. Five out of five stars! More
by JOSH.C.YOUNG
Employees Worked With
August 25, 2021
The battery was disconnected for service and the clock was not reset and the windows needed to be reset too. Fortunately U tube was helpful was not reset and the windows needed to be reset too. Fortunately U tube was helpful More
by HAENFTLING
Employees Worked With
Don’t remember the name
August 24, 2021
Great service, fast and professional! David is a great service rep! Explained what might be needed at the next service. On line appts are great!! service rep! Explained what might be needed at the next service. On line appts are great!! More
by VALPCHAN
Employees Worked With
David Jacobs
August 24, 2021
The service department reached out to me to ensure my car was taken care of for a recall. Appointment scheduling was quick and easy. Checking in I see all staff following COViD safety protocols. Customer ser was taken care of for a recall. Appointment scheduling was quick and easy. Checking in I see all staff following COViD safety protocols. Customer service was excellent. More
by JTU
Employees Worked With
Jessy Lloyd
August 24, 2021
Patrick is great. Quick service, friendly employees. Not the cheapest but you know they are doing things right. Will continue to come here for maintenance. the cheapest but you know they are doing things right. Will continue to come here for maintenance. More
by ddovala
Employees Worked With
Other Employees :
Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
August 24, 2021
Not good service . They lied me. They are not honest. I am not happy with them. They don’t do what they say . I paid over than they promised me. am not happy with them. They don’t do what they say . I paid over than they promised me. More
by Vik
Employees Worked With
Austin, Jessy Lloyd
August 24, 2021
Very attentive service. I appreciate it is open on Saturdays. They took care of all I needed. The work was done well. All is good Saturdays. They took care of all I needed. The work was done well. All is good More
by SubaruDriverNOTHANKS0
Employees Worked With
