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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
April 21, 2023
Customer service is ridiculously inept. My dealership is in another city, so I have been looking for a more local one. Comparing the two dealerships for customer service and auto service, I My dealership is in another city, so I have been looking for a more local one. Comparing the two dealerships for customer service and auto service, I give them a 5 & Downtown a 1. Never coming back. More
by JEANNEZINSERMANDALA2421
Verified CustomerEmployees Worked With
Didn't get names..except for Kevin at front
April 20, 2023
I’ve been looking for a car for the longest time ever and JR helped me take one home! JR helped me take one home! More
by Marwa
Employees Worked With
April 20, 2023
Quick response. Respectful. Sensitive to my needs. Honest. Communication great. Completed work quickly. Reasonable cost. Respectful. Sensitive to my needs. Honest. Communication great. Completed work quickly. Reasonable cost. More
by VERONIAUFO8150
Employees Worked With
April 19, 2023
Thorough and attentive. He kept me well-informed during the process of diagnosing the problem—which was difficult to determine. He kept me well-informed during the process of diagnosing the problem—which was difficult to determine. More
by MMANDLIN
Employees Worked With
April 19, 2023
Bought my car there in 2008. Serviced there since. Lots of people changes over the last few years. They aren’t as efficient as they used to be. Last visit they charged me a 3. Serviced there since. Lots of people changes over the last few years. They aren’t as efficient as they used to be. Last visit they charged me a 3.5% service charge for using my credit card/-with no fore warring. I complained and Kevin called that evening saying they would give me a $50 credit at next service More
by linmar94602
Employees Worked With
April 19, 2023
We were disappointed to learn of the new service charge for using a credit card. My wife didn’t know of this and neglected to bring her debit card thus incurring a $60 service fee. for using a credit card. My wife didn’t know of this and neglected to bring her debit card thus incurring a $60 service fee. More
by jimrunjim@aol.com
Employees Worked With
April 18, 2023
Partially resolved a front passager window issue. For the first time, dealer sought to charge 3,5% if credit card was going to be used For the first time, dealer sought to charge 3,5% if credit card was going to be used More
by olivierjmarie
Employees Worked With
April 17, 2023
The service was great, and they answered my questions. I had some hesitations about things, and they helped me buying my first new car. I was able to get the features I was focused on. The price worked I had some hesitations about things, and they helped me buying my first new car. I was able to get the features I was focused on. The price worked. They also have service/parts that I will take advantage of. The Bruce Lee posters were a fun twist! More
by klimbsky
