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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

August 22, 2021

Courteous and COVID-safe service. Have always brought my Subaru(s) to the Oakland dealership for service and while I may pay more, they know my vehicle and generally do not try and get me to do work done th More

by B. Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
August 22, 2021

Jimmy was incredibly helpful and got my car serviced in a short time, all while keeping me informed along the way - I greatly appreciated his efforts! More

by dave.m.fiore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong
August 21, 2021

Service was fine except price jumped from the phone reservation quote of “$70 to 89.00” to $175.00 when I arrived. I asked if there were any coupons available and was told, “I think there are some on t More

by larryandlorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Learned
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

Patrick has customer service in his bones! He took good care of us. He called promptly, ensured our car was ready on time and respected that we had a choice in where we got our car services. More

by BAUM.BLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Carbonnell
August 21, 2021

Kris was very helpful, attentive and informative. It was great that he checked for any recalls and ask if I had any concerns upon checking. After my vehicle was inspected, Kris called to let me know the wor More

by Gracer000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
August 21, 2021

Great service. Jessy was a huge help by keeping things simple and straightforward. The way it should always be. thanks again Jessy. Appreciate your help. More

by Myles.deboer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
August 21, 2021

Kris's was very helpful and clear regarding expectations. He was friendly and courteous throughout the process. I will be a return customer. Thank you. More

by SRBOLINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
August 21, 2021

Good service, good communication, and nice people. I will be there to do the maintenance again. Hopefully everyone keeping up good service and good maintenance. More

by LICAI665
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam
August 21, 2021

The service was superb.Sam was helpful from the start to the completion of the service. Alex, the driver of the car service is very personable. More

by dbtomelden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

Service recall was completed faster than expected. Service representative was efficient and friendly. Waiting area decor is a little bland but plenty of space, Wi-Fi and coffee. More

by Ottobevis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry dont recall their name., Jessy Lloyd
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