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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
Verified Customer
August 20, 2021
Great customer service. Very friendly, respectful, and helpful. We didn’t feel pressured and the whole process was smooth and easy. And made us feel comfortable. helpful. We didn’t feel pressured and the whole process was smooth and easy. And made us feel comfortable. More
by bcrisostomo
Employees Worked With
Rony
August 20, 2021
I am so happy with your service. Very organized. Treating costumers with respect, following with us on the next Sevice. Thank you all much for your service costumers with respect, following with us on the next Sevice. Thank you all much for your service More
by SALIBR10
Employees Worked With
Jessy Lloyd
August 20, 2021
Professional and friendly. Kevin who checks you in is always a pleasure to work with. He is very knowledgeable and can answer any question I may have. always a pleasure to work with. He is very knowledgeable and can answer any question I may have. More
by CHUCK
Employees Worked With
August 20, 2021
Jimmy has been my primary contact in the Service Department since we first bought our car. He’s always great to interact with and we’ve developed a large degree of trust in the department due to Jim Department since we first bought our car. He’s always great to interact with and we’ve developed a large degree of trust in the department due to Jimmy and more recently Jessy. Always great quality but reasonably priced — and our Outback is doing well 8+ years in! More
by CHRIS
Employees Worked With
Jimmy Luong, Jessy Lloyd
August 20, 2021
I bought my car here four years ago and continue to get my car serviced here even though I live in Marin county. The best! my car serviced here even though I live in Marin county. The best! More
by suzannelousescott
Employees Worked With
Other Employees :
Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
August 20, 2021
Service advisors are unfriendly and unmotivated. I’ve found it to be this way for some time. The advisor I dealt with meant well and tried hard, but so much was overlooked. I’ve found the level of custo found it to be this way for some time. The advisor I dealt with meant well and tried hard, but so much was overlooked. I’ve found the level of customer service at this dealership all around to be rather poor. I’m going to a different dealership next time. More
by Elmor
Employees Worked With
Kriss Pashinyan
August 19, 2021
Patrick helped me and I felt comfortable dealing with him. It seems the mechanics team did a great job and my car was ready earlier than was promised, which I really appreciate. him. It seems the mechanics team did a great job and my car was ready earlier than was promised, which I really appreciate. More
by Moniwel
Employees Worked With
August 19, 2021
I’ve been coming to Downtown Toyota for twenty years and have always been very satisfied. The friendly and professional service has never changed. I have recommend Downtown Toyota to friends. have always been very satisfied. The friendly and professional service has never changed. I have recommend Downtown Toyota to friends. More
by bobbyjwells1
Employees Worked With
