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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

August 18, 2021

Very helpful, kept me in the loop, understood that I needed everything addressed in one swoop. David, Jesse and Cameron were a good team! I will return More

by sydneyproctor66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron , David Jacobs, Jessy Lloyd
August 18, 2021

Took my car without having a technician available to look at until the next day. When I called to get info it took 5 tries to get through. My service coordinator was ok, but the rest of the process was awful More

by mcneill79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kriss Pashinyan
August 18, 2021

Great, brought in for recall service. In drop of car. Was notified ready to pick up. Pick up car. No selling of any service. In and out. More

by john.jbl.le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
August 18, 2021

Great experience from beginning to end. Very friendly staff, love that i can drop my car off before work and pick up on my lunch break More

by JACLYNFAUSTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

Rich Deeds was wonderful to deal with. He made sure my car received all necessary services and communicated with me throughout the day. Five stars! More

by monicaparsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Deeds
August 18, 2021

Thanks for the great service! Appreciate you taking my vehicle and working on it! Also appreciate you getting it done quickly so I could pick it up and get back to work. More

by briansolomon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Nice and friendly staff and service I hope your guys can do a free wash like before $90 dls service deserve a free wash for customers. More

by VENYDELGADO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Had to wait 25 mins to be attended. I called in advance and they said it was fine to drop in. There was no front desk receptionist. More

by Chessdoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard polk
August 17, 2021

Very friendly staff who's knowledgeable. Good customer service. Prompt service calls and wonderful shuttle service. Patrick learned was very friendly and professional and made the whole experience worth More

by AIINGA39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Transparent and honest communication. There were no ulterior motives or “milking” me for extra unneeded work. Honest conversation s and recommendations were brought to my attention. More

by CARUSO.GEOFFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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