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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

August 15, 2021

John Rowe has done me right for about 28 years. Hope the new guys can live up to high standards. Why do I have to say more? More

by Why
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
August 15, 2021

The technician was knowledgeable and friendly, which made the entire process pleasant. Service was quick as well, I would come back again for my next oil change and tire rotation. More

by CONNIEELEEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
August 15, 2021

Great service! Vern was very friendly and helpful. I didn’t have to wait long to check in. Car maintenance was done promptly and on the same day. More

by KMAI0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

I have been customer since 1985 and have purchased 4 vehicle over that time. I have used and recommended down town Toyota service for last 10 years More

by buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Pashinyan
August 14, 2021

Kevin did great job keeping me in the loop with any additional services the techs recommended. He’s super friendly and warm and yea just seems on top of it More

by TANNER13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Great service , professional staff, very attentive and prompt and I like the text message as soon as the work is complete , they said it would be done at noon and got a text message 30 min before . Great More

by Sanchez.Ernesto7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacobs
August 14, 2021

Great service. Friendly staff and car left clean after service. Work done within estimated time. I plan on returning here for my car’s service. More

by ANDREWMANDIC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Jacobs
August 14, 2021

Kevin is a consummate professional. From scheduling to timing to communication I truly feel like he cares about me and my family. Seriously never let this guys leave! More

by DANIEL.STOLLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

The team is reactive and the customer service is above and beyond. Regardless of how busy they are the level of attention and care doesn't get affected. More

by mournir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
August 14, 2021

The service was wonderful! It was easy to make an appointment, and the service I needed was done quickly. I will return for service again! More

by ayeshasujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
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