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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
August 13, 2021
JR was helpful in us making a decision and helping us budget on the spot. He kept things simple, straight forward, and honest about the situation. He was willing to negotiate to meet our budget and deliv budget on the spot. He kept things simple, straight forward, and honest about the situation. He was willing to negotiate to meet our budget and delivered a car that met our needs. More
by brenda
Verified CustomerEmployees Worked With
JR 5 stars, Jessy Lloyd
August 13, 2021
Pleasant, efficient, friendly and accommodating. They were flexible in changing the time of my appointment and checking the engine light. All good. Will return soon were flexible in changing the time of my appointment and checking the engine light. All good. Will return soon More
by vjkrose
Employees Worked With
Jessy Lloyd
August 13, 2021
Very disappointed with the service they provided…never to return and will do anything in power to keep people from going to this place…they only care about getting your hard earned money…. return and will do anything in power to keep people from going to this place…they only care about getting your hard earned money…. More
by jrcarrillo1981
Employees Worked With
August 13, 2021
I didn’t have a reservation but was about to drive to LA and back the next day. Dropped off my car around 7:45am and they still squeezed me in during the day. Everything was great! and back the next day. Dropped off my car around 7:45am and they still squeezed me in during the day. Everything was great! More
by pissyblue730
Employees Worked With
Other Employees :
Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
August 13, 2021
The staff was friendly and professional. Kevin checked me in and went over the status of my vehicle at the end. He was very helpful, and answered all of my questions. The shuttle service to/from my house was in and went over the status of my vehicle at the end. He was very helpful, and answered all of my questions. The shuttle service to/from my house was very convenient and timely considering limitations from COVID restrictions. I will return here for future maintenance. More
by Dmitriy
Employees Worked With
August 13, 2021
Wonderful service! Couldn’t have been nicer or more efficient. Really easy amd fast to get it done and then got helpful info on car. efficient. Really easy amd fast to get it done and then got helpful info on car. More
by ANNIERUTHMALCOLM
Employees Worked With
August 13, 2021
Dropoff and pickup were quick and efficient, and they were very understanding when I got delayed returning to the dealership and arrived a few minutes after closing to pick up my car. were very understanding when I got delayed returning to the dealership and arrived a few minutes after closing to pick up my car. More
by DKELLEY4
Employees Worked With
Jessy Lloyd
August 13, 2021
My service adviser, Kevin Goh, provided me with excellent service. But the phone sales pitch from ur sales dept., was not appreciated! 30+ years customer! service. But the phone sales pitch from ur sales dept., was not appreciated! 30+ years customer! More
by kaorukc.50
Employees Worked With
August 12, 2021
Saw me on time and helped me really fast. Also helped me with getting a ride back to the service center once my car was ready. with getting a ride back to the service center once my car was ready. More
by sfdc893
Employees Worked With
