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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

August 12, 2021

Friendly people and booking online for an appt was easy. I had recall service performed and it was fast and free. Had to rebook and did that online too More

by LMCJUNKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
August 12, 2021

Kevin was amazing as he listened to my concerns, checked to see what the problem was, and gave me the reassurance of a decent price More

by ELYKRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

This dealership provides great service. The car is always ready in a timely manner and the staff is friendly. I would recommend this dealership to others More

by chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong
August 12, 2021

Kevin Goh is professional and his assistance was above and beyond expectations! He anticipated my vehicle’s needs and recognized worth of my older car. More

by BCHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Really helpful rep, got me in and out, took care of everything. Even looked into the Bluetooth stereo issue. Too many words this is dumb More

by WEISS.KURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Understanding that it is more costly to take my car for repair at the dealer, I used your service because I was afraid of being cheated by other repair shop. After the initial quote was approved(very high) More

by BECKMANCREATIONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

The dealership was very busy that morning! The service managers and service technicians were very professional and efficient in the handling the customers in a timely fashion! Great team! More

by RUCKERPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Prompt, professional, informative, polite, welcoming. From the person who answered the phone to the one who helped me park, the one who took my information, the one who offered a loaner, the More

by MURIELREILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong
August 12, 2021

I’ve always taken my Prius C to downtown Toyota of Oakland. Each time, the service has been wonderful. Thanks for making car maintenance convenient and easy. More

by AUDRYCLAIRWELCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MUHAMMAD LODHI
August 12, 2021

Patrick was great to work with. He was very communicative; transparent; and helpful. I appreciate getting the loaner to use while our car was being serviced More

by KATHRYN.KFH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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