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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
January 28, 2023
I will continue to come back for services @Toyota Broadway Oakland! I’m very pleased. Broadway Oakland! I’m very pleased. More
by Vivienne
Verified CustomerEmployees Worked With
January 28, 2023
Easy to make appointments and the service reps are thorough when providing an estimate. They will call before doing any additional work, and they were honest about work that doesn’t need to be done. thorough when providing an estimate. They will call before doing any additional work, and they were honest about work that doesn’t need to be done. More
by csnell23
Employees Worked With
January 28, 2023
Professional, gave clear explanations for the estimate, called prior to performing any work not included in the estimate, and were honest about work not needed. called prior to performing any work not included in the estimate, and were honest about work not needed. More
by csnell23
Employees Worked With
January 28, 2023
Joe was a fabulous agent, responsive and helpful, and I always appreciate the service that drops off and picks me up while my car is being worked on. Efficient and friendly! always appreciate the service that drops off and picks me up while my car is being worked on. Efficient and friendly! More
by danaepaparis
Employees Worked With
January 27, 2023
Great customer service. Friendly and helpful staffs to fix my issue, we will definitely come back for service. Friendly and helpful staffs to fix my issue, we will definitely come back for service. More
by michelle
Employees Worked With
January 27, 2023
Pleasant rep and fast service. He didn't charge full estimate when my problem turned out to be simpler than expected. Very much appreciated. Service gracious abt receiving my car a He didn't charge full estimate when my problem turned out to be simpler than expected. Very much appreciated. Service gracious abt receiving my car at the end of the day. Very good service experience. when I really needed it More
by kathy.diane
Employees Worked With
Don't recognize the name of my rep.
January 27, 2023
Don't buy a car from here that is not Subaru or Toyota. They cannot service it. You'll have to buy a third party warranty which may not even give you full coverage. One department doesn't talk to another w They cannot service it. You'll have to buy a third party warranty which may not even give you full coverage. One department doesn't talk to another which may cause you to make multiple visits More
by Shirase211
Employees Worked With
January 26, 2023
Jennifer was great, getting my car repaired after advising me on steps I needed to take with the National Subaru company. Service fixed it in a day! Thank you Jennifer! advising me on steps I needed to take with the National Subaru company. Service fixed it in a day! Thank you Jennifer! More
by AUDREY4
Employees Worked With
Jennifer
January 26, 2023
Given the state of supply/demand around the world, it wasn’t a terrible experience. Obviously you will be paying a premium for the next few years to get a new car that is prepped for an electric future. wasn’t a terrible experience. Obviously you will be paying a premium for the next few years to get a new car that is prepped for an electric future. Be prepared to bargain to stay within budget, even with a cash offer. More
by SHEM
Employees Worked With
Junior
