Back

Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
Contact Dealership

4145 Broadway Auto Row

Oakland, CA

94611

Directions

By Type

Showing 3,975 reviews

January 12, 2023

Excellent customer service and communication. Good explanation of work needed to be done. Services completed in a timely manner. More

by PENNYBHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

My salesperson was excellent. Low inventory to chose from. Finance manager was shady - tried to insert more into contract than we discussed but fortunately I found the error. More

by tamerawalters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I did not work with service dept
January 12, 2023

Easy and flexible scheduling. Straightforward service. My estimate for repair was 1 to 1.5 hours and the repair ended up being 3 hours. Also, my car’s windshield wiper fluid light More

by LORENA.ROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

My malfunctioning head unit was replaced under warranty in a timely manner. The service advisor was very helpful and kept me informed as promised. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Ok. Just wish they could've fixed my transmission that is under warranty. Left the same way I came...tow More

by LIZADAMS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NAIDARD
January 12, 2023

Scheduled appointment for preventative maintenance and was done on-time, and nice peeps! Parts Dept didn't happen to have an accessory part in-stock I was interested in, but let me know where I could orde More

by Steve B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
January 11, 2023

He was very communicative and helpful during my visit. He made my visit very enjoyable and I would return to this location for future services. More

by SABRINACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

The Subaru service and parts team is the best. The service advisors take the time to explain the work in clear and understandable terms. Thumbs up! More

by Steve S
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Awful communication; always confused. I can’t believe how many bad calls I get, and how hard it is to get good information. More

by GuncleSammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
January 10, 2023

Really quick and simple to understand what’s wrong with your automobile. Fast quick and easy. More

by Amjed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
66
...