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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
November 08, 2022
Service was good and speedy. Pleasant people, clean room, without any hassle. Good experience overall. Pleasant people, clean room, without any hassle. Good experience overall. More
by FAJONI
Verified CustomerEmployees Worked With
November 08, 2022
Efficient, communicated well, good work as prescribed in evaluation. I have been happy with service on Subaru evaluation. I have been happy with service on Subaru More
by tarapotterveld
Employees Worked With
November 06, 2022
Clear communication every time I bring my vehicle in for service. All repairs performed professionally and no excess work tacked on to try and make an extra buck. Everything is explained and justified and e service. All repairs performed professionally and no excess work tacked on to try and make an extra buck. Everything is explained and justified and executed as quickly as possible with a high level of quality. Cannot ask for more from a service provider! More
by TacoOwner
Employees Worked With
November 06, 2022
Daniel provided excellent service and identified factory recalls that helped resolve the loud creaking issue with the car’s back door. Parts had to be ordered but issue was resolved within 2 weeks. I will recalls that helped resolve the loud creaking issue with the car’s back door. Parts had to be ordered but issue was resolved within 2 weeks. I will definitely come back to Downtown Toyota for my next service and look forward to working with great service department. More
by Mary
Employees Worked With
November 05, 2022
I was in for my 6 mo service along with a problem with a tire.it was handled just fine--what I'd expect. I like that you offer a Lyft so I can go home to wait and get things done. I still have pre-paid se tire.it was handled just fine--what I'd expect. I like that you offer a Lyft so I can go home to wait and get things done. I still have pre-paid service, so price is not an issue--but since you're forcing me to give a rating, I'll just mark 1. More
by egenberger
Employees Worked With
November 05, 2022
The customer service technician at Subaru of Oakland was friendly and knowledgeable. My car was finished during the window of time that he had given me. Subaru of Oakland met all of my expectations. friendly and knowledgeable. My car was finished during the window of time that he had given me. Subaru of Oakland met all of my expectations. More
by jmontagna4
Employees Worked With
Don’t remember
November 05, 2022
After replacing four tires, my tire pressure sensor was broken. I found it after I left the dealer. I came back to complain about it, they said it’s not their responsibility to fix it. broken. I found it after I left the dealer. I came back to complain about it, they said it’s not their responsibility to fix it. More
by miner11
November 05, 2022
The vehicle is sent to the center for maintenance and repair services, and you can wash the vehicle perfectly! repair services, and you can wash the vehicle perfectly! More
by laowuz hou
Employees Worked With
November 05, 2022
Service advisor was friendly and professional. He listened to my questions and needs at the beginning and then mentioned their resolutions when returning my car. He listened to my questions and needs at the beginning and then mentioned their resolutions when returning my car. More
by michellefmorrow
Employees Worked With
I don’t remember his name.
