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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

October 29, 2022

This is the 2nd Subaru we've bought from them and each time has been an excellent experience. The sales rep and the finance manager were both great. More

by BECKERCOBB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff W and JD
October 29, 2022

Very expensive. 500$ for a hood latch. Other than that, they do good work. Their labor fees are ridiculous. More

by timsnyee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

I received Great service, clean building and restroom, technical expertise, personable, knowledgeable, and outstanding member of community. More

by HADDENHAILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
October 28, 2022

I have had my 2007 Prius serviced at Downtown Toyota Of Oakland since 2007. Their service is always excellent and reasonably priced. They are very friendly and responsive to customers. I recommend them hig More

by lawrencebsullivan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Horrible customer service and the shop didn’t fix the issues with our car. Waste of time. More

by Homero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joaquin O
October 28, 2022

He was nice and prompt with his responses. Felt accommodated. My extended warranty created some complications More

by Joshua huber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Prompt routine maintenance while I read and waited in the showroom. The service rep was attentive and pleasant. More

by tuamigodois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Excellent customer service! Needed a break job and my alignment fixed. The wrong parts came so I needed up with a rental for the weekend but got my truck back in tip top shape. More

by ESTEECHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Way too expensive — and I’ve received three calls and two texts asking for feedback about items that were not covered in my service! The whole organization seems completely disorganized More

by GuncleSammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

I would appreciate a call back. The whine warning light came back on, the readon I brought the car in, not more than a couple of days after I got it out of the shop. It’s still on. More

by Richard Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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