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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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October 21, 2021

Very easy to get to, the service manager welcomed us and pulled everything up on the computer More

by kltexpress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 21, 2021

I had a good experience at downtown Toyota Subaru. The staff is very professional and courteous. More

by JEFF.DWEINMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
October 21, 2021

Efficient, friendly reps who walk though entire process. Accurate estimate. Shuttle service and coffee! Customer waiting are could use some work! More

by JOSHC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya *****, David Jacobs
October 20, 2021

Sam was very patient and helpful. He arranged the shuttle for me and explained what needed doing on my Prius. More

by Becky
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Vern is a great service coordinator and kept me informed and expedited my car repair More

by buckalewingking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

I called in because I needed to get one of my tires check out that were recently replaced because it was leaking air. I had to leave town that same day and despite not having an appointment they still took m More

by FPAREDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 20, 2021

Very professional, everyone courteous, work done thoroughly, timely, and efficiently. Well done, would recommend this shop. More

by tropica510
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 20, 2021

I have been coming to this location for service for almost 10 years I love the staff they are professional specially the advisor agent Kevin he’s willing to help and explain what I need and what keeps More

by muammar.albadani@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Great service, much quicker than the estimated time to complete a 30,000 mile service. More

by marperez1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

They were efficient and friendly. I feel the service here has improved a lot since coming. More

by Colette.T.mullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
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