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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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April 22, 2023

Downtown Toyota dealer is my choice i have been over 10 years i love the service and confidence on the safty thanks! More

by Dawit lema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

Service was good. Return call did not happen for further repairs. I will have to call again. More

by wjprlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

My concerns weren't really taken seriously. No I don't like this text rating system. It takes way too long between texts More

by Mbott9544@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
4
April 21, 2023

On time, professional and friendly. They understood my time restrictions and work to keep within them. Explained what was needed and why and all the services well. More

by CTWYCKOFF
Recommend Dealer
Yes
Employees Worked With
5
April 21, 2023

They are on time . , they have really good customer service!:-)specialy Vern Chao thank so much keep going! More

by Teame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Customer service is ridiculously inept. My dealership is in another city, so I have been looking for a more local one. Comparing the two dealerships for customer service and auto service, I More

by JEANNEZINSERMANDALA2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get names..except for Kevin at front
April 20, 2023

Quick response. Respectful. Sensitive to my needs. Honest. Communication great. Completed work quickly. Reasonable cost. More

by VERONIAUFO8150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan "JD" Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Ferozi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Everyone is courteous and respectful of your time. I feel informed about the process not before and after service. More

by seifertr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Thank you for your great job and commitment, professional staff who took care of my car in the timely manner More

by Ali s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
April 19, 2023

Thorough and attentive. He kept me well-informed during the process of diagnosing the problem—which was difficult to determine. More

by MMANDLIN
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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