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Doxon Toyota of Auburn

Auburn, WA

3.4
368 Reviews

3405 Auburn Way North

Auburn, WA

98002

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368 Reviews of Doxon Toyota of Auburn

April 11, 2012

I highly recommend DOXON TOYOTA! Bottom line they are the BEST!!!!! These guys are terrific. Leroy and David were outstanding, they took the time to show me all the options and models of Camry, so I could ma More

by mom2ns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Hupp, Ken Thompson and David Streeter-Dybdahl
April 09, 2012

I was interested in purchasing a new truck but after test driving the truck my wife and I parked in front of the dealership. We sat in the truck talking about it and trying to decide if the truck was for us. More

by jfwyant
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Topp
March 23, 2012

I would not recommend bringing your car to Doxon Toyota for service after they defrauded me with an unnecessary $700 repair when I brought mine in because the VVT-i system (Variable Valve Timing - Intellig More

by ZathrasOne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Moon
Apr 03, 2012 -

ZathrasOne responded

Well, to make a long story short, I fixed the car by simply cleaning the Oil Control Valve and bringing it back to Doxon a couple times to show them (1) that I continued getting 1349 failures after their repair but before my cleaning (2) that it was running perfectly and getting no more failures after the OCV was cleaned. They refunded me the repair 100% and are going to review cleaning the OCV before VVT-i controller replacement with the service staff (not a Toyota approved procedure, but it might cost them less in the long run in terms of lost customers). So re-rating them as a 3 since they followed through, but I would be cautious non-the-less.

Apr 15, 2012 -

ZathrasOne responded

One more comment about this dealer. They wrote up on my 20 point checkup that the air filter was 'cruddy' and needed to be replaced. So I went out and got a new air filter, pulled the old one, and found that it was only a little dirty - I could even see light through it, which is a standard test for an air filter to see if it needs to be replaced. I would definitely NOT take my car there for service or even a checkup as they will say that things need to be replaced but don't.

Apr 15, 2012 -

ZathrasOne responded

One more comment about this dealer. They wrote up on my 20 point checkup that the air filter was 'cruddy' and needed to be replaced. So I went out and got a new air filter, pulled the old one, and found that it was only a little dirty - I could even see light through it, which is a standard test for an air filter to see if it needs to be replaced. I would definitely NOT take my car there for service or even a checkup as they will say that things need to be replaced but don't.

February 12, 2012

The initial sales Consultant we talked with left us a little cold. When we explained this to Lorelei she immediately assigned another sales consultant, Greg and he was very easy to work with. I had don More

by rach707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorelei Fleming, Ken Thompson, Susie Hutchinson,Greg Paules
February 10, 2012

was great to work with at first, got the deal finished and found the car smelled like smoke after I drove around for a while after we bought it (we didn't notice it when taking it on the test drive) and t More

by deac311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Alenick
February 06, 2012

This is the First time that I've enjoyed buying a new car.Bryce and Gary never put any pressure on me to buy the car. Gary explained in great detail every question I had on my test drive.He even set up m More

by dudleo333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Patten ,Gary Seil ,Advisor Mike 5165
December 17, 2011

Our car buying experience was so great due to the hard work Jim did to please us and he was so pleasant throughout the deal. And he got us into a wonderful car! More

by Chuck D'Hondt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (j.j.) Jarschke
September 20, 2011

Scott talked to me about my car repair issues and gave me a revised quote. Day of the repair, Amiee was friendly and courteous, and reassured me that everything would be fine. She kept me informed of the w More

by gambleda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hummel and Amiee Seaton
September 14, 2011

My 2003 Toyota Camry XLE needed new computing hardware installed in the car so my remote keyless entry would work. The part was expensive ($575), but Joe (the mechanic who did the work) was very knowledg More

by gmahnke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Seaton and Joe (Mechanic)
August 21, 2011

Leroy is in a class by himself. Hands down the best manager out there. He goes the extra mile to ensure your satisfaction is met. Leroy and David both took care of me. Don't waste your time going anywh More

by xdmoney32x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Hupp and David Khan
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