
Dreyer & Reinbold BMW and MINI
Indianapolis, IN
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Our electric MINI Cooper SE went dark, applied its brakes, and came to a stop in the rain. We took it to Dreyer & Reinbold MINI, where we bought the car two years earlier, and they sent the case to co brakes, and came to a stop in the rain. We took it to Dreyer & Reinbold MINI, where we bought the car two years earlier, and they sent the case to corporate that afternoon. After nearly 3 months, corporate told us nothing was wrong with the car. The sales manager brought us in to replace the car, but instead of offering us full retail value as we expected, he offered a trade-in. At that point, we found out about a 2024 recall regarding water in the battery making this model stall, and asked corporate and the local MINI dealer to perform a leak test. They both refused. We took their deal because we didn't want to sell the car to an unsuspecting buyer, and we didn't feel safe driving it. Now it is clear to me that they intentionally did not make any attempt to address the real issue, instead choosing to run tests that had nothing to do with water getting into the battery, then gaslighting us by saying the car was fine. And now I wonder if they kept it for 3 months so the battery could dry out before subjecting the car to test drives as they prepare it to be a Certified Used Vehicle. I hope you enjoy your MINIs, like we did for 2 and a half years. Just don't expect the support when you need it, and don't expect them to put your safety first. More
I will start with, if you live in Indianapolis, Indiana area, and want a Mini, you have to stop in and buy one from Presley. She was one of the best sales people I have worked with. Strong handshake and a area, and want a Mini, you have to stop in and buy one from Presley. She was one of the best sales people I have worked with. Strong handshake and a big smile. And she knows the cars very well and will work with you to find what you like and will ask you questions that will make you think of thing you did not realize you wanted in a car. I came in two days ago after leasing a car from another place that was a very very bad experience. I spoke to her about the car I was looking at and said I needed to wait until the end of November when my lease of the other car was complete. She said ok and let me test drive the Mini Countryman. Great Car by the way and super lux inside to me. After she asked me more about what was going on and after the conversation she said ok here is my card and give me a call when you are ready. I went home and by the time I got home she sent me a text and said that she was working out a deal for me to get out of my bad situation and in the car I wanted. So she worked it out where they made me a deal that I could not refuse. It was a great deal and today, after thinking it over for one day, I was like I am going to buy a Mini. She made it where I was able to get the car I wanted and get out of the other car and did not do the car salesperson trick where you think you are getting a deal and is not. I actually got the deal she stated I would get. I do not have that feeling I normally get after buying a car. That feeling of (what did I just do???). And the paperwork process was quick. Asked me some information and sent a link to a secure site to start the credit application and stuff before getting there. I have to say that I was very pleased overall with the process of getting the car. This would be the only time that I have purchased a car and did not leave with a headache. More
I have purchased three Minis from Dreyer & Reinbold. I’ve had the pleasure to get to know many of their staff. They have always been low key and patient while I tried to decide which model I wanted. I r I’ve had the pleasure to get to know many of their staff. They have always been low key and patient while I tried to decide which model I wanted. I recently leased a 2025 Countryman. I had the pleasure to work with Presley Stewart. She was patient and showed me all the options available to me before I narrowed it down to the car I wanted. Presley along with Jim and Todd showed me the pros and cons regarding purchase v lease. If you are looking to purchase a Mini or a good used vehicle I would highly recommend Dreyer & Reinbold Mini. Thank you Presley! More
I was fortunate enough to have Presley Stewart as my salesperson. She is the best salesperson I have ever had who has helped me buy a car! She knew what I wanted and my price range and put no pressure o salesperson. She is the best salesperson I have ever had who has helped me buy a car! She knew what I wanted and my price range and put no pressure on me. She took care of many details I wouldn’t have thought of and got me better financing than what I walked in the door with. I’ll recommend her to anyone, and my son will look her up when he’s ready to buy his next car. Ron in the finance department was great, and the folks in the back had the car detailed and looking good in no time. Great dealership! More
I experienced a truly professional experience buying my vehicle. My sales associate was pleasant, accessible, and knowledgeable. PRESLEY STEWART is a true asset to her dealership vehicle. My sales associate was pleasant, accessible, and knowledgeable. PRESLEY STEWART is a true asset to her dealership More
Absolutely the worst car buying experience I’ve ever had. Do not work with Zach Stahl. He was rude, condescending, and completely unprofessional. The moment I asked questions or voiced concerns, he became de Do not work with Zach Stahl. He was rude, condescending, and completely unprofessional. The moment I asked questions or voiced concerns, he became defensive and dismissive. Shockingly, he even told me that my facial expressions ‘annoyed’ him. completely unacceptable behavior from someone in a customer-facing role. I would never recommend this place to anyone. More
We had a fantastic experience with Dreyer & Reinbold Mini in July 2025! The car is terrific - obviously. But we were also extremely pleased with the people. Presley Stewart did a fantastic job taking care in July 2025! The car is terrific - obviously. But we were also extremely pleased with the people. Presley Stewart did a fantastic job taking care of us as EV newbies and answering all our questions. And when there was additional follow-up paperwork, Todd Bourff went above and beyond to get the tedious work finished. We're very satisfied! They also gave me an overtly generous value on my trade-in. More
Virginia Ramey made the car buying experience as easy as it possibly could be! She was an absolute professional, transparent, and honest during the whole process. I would recommend working with her 100%! it possibly could be! She was an absolute professional, transparent, and honest during the whole process. I would recommend working with her 100%! More
Virginia Ramey! Thank you! My wife was looking for a used Mini SE, but there was nothing in Chicago that met our requirements. Searched all over and found the Mini S Thank you! My wife was looking for a used Mini SE, but there was nothing in Chicago that met our requirements. Searched all over and found the Mini SE that she wanted in either IN, MI, CO and NJ. I inquired at all the locations. I did a ton of research and saw all the positive reviews on DealerRater for Dreyer & Reinbold Mini. I connected with Virginia Ramey by email and had a list of questions that I wanted answered. Virginia answered all of them promptly. This was my first time buying a car from a dealership outside of IL. I was very hesitant buying a used car sight unseen. I was worried if there were hidden accidents not reported by Carfax and I couldn’t test drive it because out of state. I could’ve done a pre purchase car inspection but Virginia helped alleviate any fears I had about the car. Virginia made this out of state car buying experience an excellent one. She also helped with getting the car shipped to me. Each step of the way she kept me informed of what needed to be done and I would highly recommend dealing with Virginia. I also dealt with Todd her manager and he made it happen. If you are looking to purchase a Mini, I would highly recommend Dreyer & Reinbold Mini and their staff. Thanks again to Virginia and Todd for making this happen, you earned my business! More
My wife and I have been looking for a 2015 Mini Cooper Roadster S Convertible for weeks and one popped up at Dreyer & Reinbold Mini. When I called the dealership a very pleasant young lady introduced hers Roadster S Convertible for weeks and one popped up at Dreyer & Reinbold Mini. When I called the dealership a very pleasant young lady introduced herself, Presley Stewart. I’m retired after being fixed operations manager at a larger Chevrolet dealer for 35 years, and a little apprehensive. I had volumes of questions and numerous texts which were promptly answered by Presley. Being from out of state 800 miles from dealership, Presley won my trust and I wasn’t disappointed after flying from Albany NY to Indianapolis to take delivery. Not being familiar with a Mini, Presley spent all the time needed to pair my phone and go over controls, she is a true professional and an asset to your organization. Doug & Linda Smith More