Dreyer & Reinbold BMW and MINI
Indianapolis, IN
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Awesome dealership Best service department of any dealership that I have worked with. Their team is amazing. They are always nice and fully explain any needed repairs. Best service department of any dealership that I have worked with. Their team is amazing. They are always nice and fully explain any needed repairs. I typically wait for service, and they always offer a desk for me to work or anything else that I need. More
Superb salesmanship and service Victor, Jim, Elijah, John and really the sales girl also have always been and continue to be the best I have ever encountered. I’m in my 3rd Mini and Victor, Jim, Elijah, John and really the sales girl also have always been and continue to be the best I have ever encountered. I’m in my 3rd Mini and will be back for my 4th on my next trade in. Nothing like these folks out there. 5?? More
This dealership is great at both buying and service for your We have bought 4 cars through this mini dealership. They are great to work with both with buying and servicing our cars. We fully utilize their perk We have bought 4 cars through this mini dealership. They are great to work with both with buying and servicing our cars. We fully utilize their perks like Saturday car washes. More
Horrible treatment Oil change, they cut a gasket. Oil leaked everywhere. When fixing their first mistake, they somehow cracked my windshield. Before I left, I made them Oil change, they cut a gasket. Oil leaked everywhere. When fixing their first mistake, they somehow cracked my windshield. Before I left, I made them aware and they would let me know what to do. Three days and several messages later, they told me they had no intention of making it right. Their initial walk around form that was completed by the service coordinator does not mention a huge crack running the entire height of the windshield. But it’s there now and they were told about it prior to my pulling out of their garage. Last car I buy from them. This makes my fourth car purchased from them but my last. More
Awesome! Great! The whole experience was just great. Everyone we came in contact with treated us well and with kindness. And FUN!! Really, the whole time spent ther The whole experience was just great. Everyone we came in contact with treated us well and with kindness. And FUN!! Really, the whole time spent there was really great. More
AMAZING EXPERIENCE!! Amazing experience all around! My current lease is up in about a month so we've been researching and looking at a few different cars the past few week Amazing experience all around! My current lease is up in about a month so we've been researching and looking at a few different cars the past few weeks. I went solo to D&R last Saturday to test drive the Countryman S ALL4 and was very clear up front it was only to keep it as an option or rule it out but that I would not be purchasing anything that day. After a fantastic test drive with John Park, he gave me only the basic numbers I requested and his contact info. ZERO PRESSURE! He let me know that if the Mini were to remain "in the running" to just text him to let him know and he'd see what he could get done throughout the week via text so we wouldn't be at the dealership for hours on a weekend (something nobody wants! Haha!). My husband went in on Thursday to test drive it as well and gather a few more figures. He had a great experience as well and said he felt zero pressure from anyone there. We decided it was the car and dealership for us and went in today to pick it up! John was (again) as fantastic as could be! Super friendly, helpful, honest, no BS, and no pressure from him or anyone there. We met with Jim Barth to finalize deal, and last but not least, a stop in Kevin Lawton's office to make the papers all official! All three were a pleasure to work with! Genuine conversation and pleasantries, no "sales person fakery/BS" going on with this team! My new baby (Maximus) is happy in my garage and I'm so grateful for the awesome team at D&R Mini! Also comes with amazing perks like loaner cars and home pick up options if you need service and all oil changes and service fixes are included!! HIGHLY RECOMMEND!! More
When you really want a no worry service relationship. So I've had my mini for a year now and you know what...I STILL LOVE IT! Now you can ask "Why" and the answer is simple. It's a fun, sporty car that So I've had my mini for a year now and you know what...I STILL LOVE IT! Now you can ask "Why" and the answer is simple. It's a fun, sporty car that can handle being a family car while having the horsepower and feel of a sports car. You'd think that would be enough, but it's not. I'm a busy guy, I'm a guy that usually drives the tires and mufflers off cars and will live with a sound or minor issue just because I'm afraid of the repair bill or having to go without a car while it's being fixed. Not with Dreyer and Reinbold Mini! When I bought the car I told them straight that I'm a horrible owner, and I drive a lot (30k+ miles a year) they said "don't worry about it, with our service packages, we got you" . My thoughts were "sure", but since then I've had my oil changed, a condensation issue, and a bubble in the side wall of my tire. You know what they charged me? $0. You know what they did? They gave me a loaner each time to keep me going. Every time, my blood pressure goes up, worried about the experience. Every time I go in Elijah is there with a smile and never I mean never a question of if it's going to be handled. He almost laughs when I ask "So what do I owe?" Mini D&R's Service department's slogan should be "Don't worry, we got you. Keep motoring" More
Fantastic service These folks are the real deal. I would never take my mini anywhere else. Price is a bit posh, but you get what you pay for. Simply the best to work w These folks are the real deal. I would never take my mini anywhere else. Price is a bit posh, but you get what you pay for. Simply the best to work with, knowledgeable, thorough, and courteous, no matter how busy they are. More
BEST PLACE TO BUY A CAR! I was raised a GM kid, but 3 years ago I tried a new car company, 1 test drive was all it took, and I was hooked. Dreyer and Reinbold Mini is a wonde I was raised a GM kid, but 3 years ago I tried a new car company, 1 test drive was all it took, and I was hooked. Dreyer and Reinbold Mini is a wonderful place to buy a car, so much so that 2 weeks ago I drove 4 hours back to Indy in order to work with the team there on my second Mini purchase! John Salz is a great salesman, knowledgeable, honest, easy to talk to, and does not pressure you in any way. He makes the test drive fun too! The whole team is very helpful and when I'm ready to get another Mini I will absolutely be coming back to Dreyer and Reinbold Mini! More
High Recommendations to Dreyer & Rienbold! We were thoroughly impressed with Our salesman at Dreyer & Rienbold. Kerry Knight is a true professional. Excellent product knowledge in features and We were thoroughly impressed with Our salesman at Dreyer & Rienbold. Kerry Knight is a true professional. Excellent product knowledge in features and benefits of all the models. We ended up Buying the first model he showed us after just a few questions and one test drive. We’re very happy with the choice and would definitely recommend this experience to anyone shopping for a new or used vehicle! Thanks Kerry! Marc & Kathy T. More