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Dreyer & Reinbold INFINITI - Service Center

Indianapolis, IN

4.9
29 Reviews

29 Reviews of Dreyer & Reinbold INFINITI - Service Center

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December 26, 2023

Outstanding customer service. Everyone that I dealt with was friendly and professional. Keep up the great job More

by Dave L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and salesman
December 06, 2023

Service consultant, Mike Lazaro, is professional, knowledgeable, and customer focused. He is an asset for Dreyer & Reinbold More

by norm smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lazaro
November 19, 2023

One of the best dealerships both in sales and service. I always have a positive experience. More

by Praterstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2023

Great staff, very knowledgeable and friendly, were able to do the work that was needed in an hour, and everything was done perfectly the first time. Extremely comfortable waiting area, spotlessly clean fa More

by kvanscoik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jonela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Dreyer & Reinbold INFINITI responded

Kvanscoik, we are so happy to read such a great review about Dreyer & Reinbold INFINITI !! We look forward to our next chance to serve you and maintain your vehicle!

January 30, 2023

Excellent service, courteous, very customer centric and knowledgeable. Will definitely use again for my next service. More

by dluley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Burin
Feb 01, 2023 -

Dreyer & Reinbold INFINITI responded

Hello, Ms. Luley! Thank you for taking the time to post your feelings about the level of service at Dreyer and Reinbold INFINITI; it was extremely kind of you... We look forward to continue providing you with courtesy and thoughtfulness!

January 29, 2023

I am really pleased with this dealership. Everyone that I have been in contact with from the receptionist, to the service rep, to the sales man and the finance team has been wonderful. I woul More

by Thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Brown
Feb 01, 2023 -

Dreyer & Reinbold INFINITI responded

Thank you, Thom, for the kind and considerate words directed towards our team! We look forward to seeing you again!

September 20, 2022

Karen & Jon and the Team at Dreyer South are Amazing! Great customer service and efficient In every way! Give them a call for great Service on your Infiniti! Thank you More

by kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen,Jon,Ryan,Taylor
August 15, 2022

They take tremendous care of my INFINITI. I feel very comfortable with every recommendation they make for maintenance of my car. I will keep going there for service work! More

by kenneyscott1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo in Service
July 19, 2022

Dreyer & Reinbold South of Greenwood is my go to for maintenance and repairs. The prompt service and customer service is top notch. More

by gdhutch23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Dunbar
Jul 22, 2022 -

Dreyer & Reinbold INFINITI responded

Great to hear. Thanks for your wonderful 5 star review! We appreciate the feedback and look forward to working with you again.

June 28, 2022

I absolutely love taking my car to Dreyer and Reinbold Infiniti North. My service advisor, Jerry Brown and all of the staff are the best. I am always treated with courtesy and professionalism. I recently More

by vkentesiso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Brown
Jun 29, 2022 -

Dreyer & Reinbold INFINITI responded

Thank you coming back to our store for your continued maintenance on your INFINITI. I hope you know we are JUST as happy to count you as one our family! Thank you for the kind words in your FIVE STAR REVIEW and for taking the time to post those on the DealerRater website. We look forward to seeing you again!

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