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Dreyer & Reinbold INFINITI - Service Center

Indianapolis, IN

4.9
29 Reviews

29 Reviews of Dreyer & Reinbold INFINITI - Service Center

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June 11, 2022

The Best service department I have ever interacted with. Outstanding service, prompt update on the status of my vehicle, work completed to schedule as promised. Total Professionals!! More

by Dgrays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Brown
Jun 17, 2022 -

Dreyer & Reinbold INFINITI responded

Thank you so very much for taking the time to post such a wonderful review and letting the world know how much you enjoy having your Q50 serviced at Dreyer and Reinbold INFINITI !! We value your willingness to allow us to maintain your INFINITI; we look forward to keeping you happy for years to come! Thanks, again.

May 08, 2022

Terrific! Polite, experienced, Met me after closing. My arrival was delayed due to unusual traffic problem. They really went out of their way to help. More

by RN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 26, 2022 -

Dreyer & Reinbold INFINITI responded

Thanks for the wonderful 5 star review. It was a pleasure to service your vehicle

April 13, 2022

These are just great people to work with. Friendly, competent, and very efficient. It is a pleasure to work with them. More

by youngden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue, Sally, Kyle
March 19, 2022

My service was performed by Dreyer & Reinbold Infiniti South of Greenwood. Service Consultant Karen Dunbar is the absolute BEST! She always calls to inform me of anything the service technicians discover More

by Dave Hormell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Dunbar - Service Consultant
January 22, 2022

Excellent service and great responsive personnel. Very much recommended. Car pick up service and car wash are additional bonuses. More

by birhiray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
January 12, 2022

Please review your estimate this dealer is a thief telling you that you need a repair and you don’t More

by mrgroutandtile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Kenney
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

Very professional people, clean location, they keep you updated with what their techs are working on, will definitely go back for routine maintenance. More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lazaro
Nov 09, 2021 -

Dreyer & Reinbold INFINITI responded

Thank you so very much for the extremely kind words and your FIVE STAR REVIEW!!! We look forward to serving you again!

August 22, 2021

Great experience! The team went above and beyond even working with my after-market warranty and providing a loaner until the rental was in place. They explained repairs and provided options. Thank you More

by wertzjk4317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Brown
August 13, 2021

My experience has been extremely great seen 2010. Mr. Brown has always shown me outstanding customer service with my 2006 QX56. He is the most Trustworthy service person I have encountered over my 50 ye More

by jerry.lander
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Karen Dunbar is very attentive and understands what customers need. She is professional and credibly. I would recommend her to anyone Thanks Karen Ray & Christina More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Dunbar