Driver's Mart

My daughter, and I recently purchased a vehicle from this dealership, and although the transaction was relatively painless, the condition of the car when we drove it off, the lot was less than desirable. The dealership, and although the transaction was relatively painless, the condition of the car when we drove it off, the lot was less than desirable. The gas tank was on E!, the car was not washed, and there was glue from stickers all over the windshield and outside mirrors. There were no floor mats so we purchased some to the tune of 40+ dollars and later found mats in the trunk which we were not told about. Of course these are things that you don’t know until you’ve already signed and are ready to leave. It was the only dealership that we went to that did not provide detailing and a full tank of gas off the lot. Personally, I wouldn’t do business with them again. More

I bought a car 3 days ago from Driver's Mart Sanford. I believe I bought a good car at a reasonable price, had everything been in good order. However, on having the car professionally inspected by an ASE I believe I bought a good car at a reasonable price, had everything been in good order. However, on having the car professionally inspected by an ASE certified technician this morning, I was appalled to discover that the vehicle had been sold to me in dangerous condition with severe safety issues which Driver's Mart has refused to correct despite the cost of correcting the issues probably amounting to less than 1 to 2% of the value of the vehicle. My inspection revealed that all 4 directional tires on the vehicle had been mounted inside out meaning they had reduced traction, were wearing unevenly and generated increased road noise. They do not hold the car to the road as they should and it's a danger to drive. Additionally, the front left tire has a large flap of rubber cut out of it, deep enough that it's leaking air. The rigidity of the tire is severely compromised and it is a constant blowout risk. I pointewd out both issues to Driver's Mart within their 5-day guaranteed return policy period and with less than 200 miles driven. Their general manager, Ricardo Gonzalez, told me that they refuse completely to take any responsibility for the condition they sold the car in and would not assist in fixing the issues in any way. He essentially dared me to return the vehicle and told me I was completely on my own. My advice is not to buy from this dealership. While the cars look nice and the prices are fairly attractive, the dealer does not stand behind their products in any way and they are completely willing to sell cars in unroadworthy and dangerous condition, even if they are fully aware of serious issued with the vehicle. They will even conceal these issues if it helps them secure a sale. Furthermore, they noted when I bought the car that the interior had not yet been detailed and that they would take care of an interior detail if I purchased. The reneged on this when I asked about it too, Mr Gonzalez telling me that "my guy just cleans, he doesn't do details" vehicles and implying that the best I could expect was a quick vacuum and once over with a rag. So please be prepared for them to conceal dangerous things from you, to refuse any kind of resolution and to completely renege on promises. More