I paid $21,000. for a car i'm already having problems with as it has leakage from the engine area by the oil pan, plug and seal. ALSO, I was charged a dealer fee/other fees when I did THEIR work by doing my OWN financing and gave them a bank draft, but still got charged like THEY did all that work. They didn't drop the price on the car at all to help absorb their fees, they even OVER charged me for a plate TRANSFER. I drove 6 HOURS total, paid for gas, tolls going and coming, and they ASSURED me there was NO issues with the car. JOE Izquierdo, the salesman was very attentive as u can tell he was all about the SALE of the car. But once the car was sold. He was impossible to reach. I ended up calling the Sales Manager Samuel Moreno and he was making excuses for Joe not responding my calls AND texts. I explained the issues and sent him pictures. He said if I wanted, I can return the car. MIND U he knows I was complaining about how much driving I did at 6 hours total. I told him i'll return the car and leave him negative feedback and get my car I traded him for that he gave me $1000 to $2000. LESS then other dealers had offered me. Then all of a sudden, a few minutes later, NOW JOE isn't too busy to call me. I explain to him the issue and ask him to stop making excuses to not call me just cause he got the sale already and doesn't want to be bothered. He said he will talk to SAM about it. I got no response after that so I blew up his cell phone AGAIN. Later very late, after several times of me blowing up his phone again, he responds saying SAM said to bring in the car and he will pay to have it DIAGNOSED. I told him I don't need it diagnosed cause I already know what the problems are and I sent him them same pictures I attached here as proof and instead to give me that money to add to the cost of fixing it as it's too much driving for me plus gas and tolls he won't pay AND SAM the manager said he will CHARGE ME to fix it On TOP of all that. I asked if he could at LEAST send me just $150. to help cover some of the cost to fix it. He said no and he will pay to diagnose it which I already explained and showed the issue and asked for that money instead since I live so far and he wants to charge me to fix it anyway, even though I have 3 days to return the car. BUT if I returned it, he would have to FIX it ANYWAY and pay full price to fix it BEFORE he can sell the car anyway, so why not just send me the diagnostic money, $150. is all i'm asking for, that's not being greedy at all and it saves me another 6 hours total driving plus gas and tolls. DOES this make ANY sense at all? This is MEGA SHADY!! So I kept blowing up Joe's phone but he didn't respond at all till very late night during my last attempt when I told him I was gonna report them to the bbb. That's when he finally responded and brushed me off. AND they tried blaming ME that I somehow damaged it?? Now this car has a HUGE metal shield plate under the car carriage and the pan and plug are pretty high above off of that so there was NO WAY I could have damaged that, especially driving back home late at night to park it in the garage and go to sleep from such a long day. Sam said, MAYBE it was damaged during their oil change. OBVIOUSLY that was the case and he seemed to know about it. But u couldn't tell cause all the oil was leaking on that under carriage plate so it took time to seep through it and out of it, especially since it took being used to cause the oil to leak enough to see. They did NOT stand by me as a customer nor did right by me. And I wasn't being greedy either. They were more concerned with their profits. I didn't even get the cars price lowered, I paid their FULL price and all their fees and STILL?? If u wanna take a chance, that's ur business, but then u get what u deserve if car issues come up. It's all about the SALE for them and if u get an issue, ur loss.