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Driveway - Online Convenience Delivered

Portland, OR

4.0
880 Reviews

No Retail Location

Portland, OR

97225

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Showing 880 reviews

December 23, 2023

This was my first time buying a car online . Marco was amazing and walked me thru every step and made sure everything got done and I was able to get the car delivered by Christmas . More

by astowe25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Wally and Tanya
Dec 26, 2023 -

Driveway - Online Convenience Delivered responded

Congratulations on the special Christmas delivery of your Hyundai Elantra, Amanda! Thank you for your patience as the order was processed from its selling state in Florida to North Carolina.

December 23, 2023

Excellent service and great price. I highly recommend using driveway . Pick up team was very professional! More

by Marge
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Phil, Chris, Isaiah, Mari, Allen
Dec 26, 2023 -

Driveway - Online Convenience Delivered responded

You have definitely sprinkled some holiday cheer our way, Marjorie! Thank you for choosing our service to sell your Honda Civic to us from Pennsylvania.

December 23, 2023

Very bad service, and lies . No respect to customer. Too much complicated . Bad response. Process is too slow. More

by khaingmorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Communication is too bad, no respect to customers
Dec 26, 2023 -

Driveway - Online Convenience Delivered responded

Hi Kyaw! We are happy to support communication of the frustration encountered with the purchase of your Audi Q7 from California to Utah. Help ticket CSR-25299 has been created with this feedback attached to your case for visibility and further assistance.

December 22, 2023

Driveway makes life easy. Safe, professional and reliable. This is my third time using them and the payout has always exceeded what any dealer could offer. More

by Paw1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael, Henry, Jena
Dec 22, 2023 -

Driveway - Online Convenience Delivered responded

It safe to say that you are a customer for life, Perry. We look forward to keeping this rapport going! Third times the charm in Arizona as we process the sale of your Toyota Sienna Hybrid Wagon.

December 22, 2023

Awesome customer service. .. They stayed in contact with me until my car came. Love it More

by Taneeja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 22, 2023 -

Driveway - Online Convenience Delivered responded

It makes our day to be chosen for the trade-in and purchase of your Mitsubishi Outlander Sport, Taneeja! We're here for you delivering it from Oregon to Virginia and appreciate the wonderful recommendation earned by our team.

December 22, 2023

I was very pleased with the way they worked with me to get the vehicle in a fast efficient as possible More

by vampyregod68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua, tanya
Dec 22, 2023 -

Driveway - Online Convenience Delivered responded

Congratulations James! Thank you for shopping with us to purchase your Mitsubishi Outlander Sport picking a vehicle that was available locally for in-store pickup at our sister dealership.

December 22, 2023

Excellent customer service and pricing. My only issue was the redundancy between departments and clear poor communications between them. It felt like selling my car 3 times More

by CPJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 22, 2023 -

Driveway - Online Convenience Delivered responded

Thank you for cruising our way to sell your Honda, CPJ! We appreciate your feedback and would love to know your full name or order number in the context of this review as you shared some critical points for us to consider for process improvement.

December 21, 2023

Driveway was the most responsive company I’ve worked with buying or selling a car. They were thorough, answered every question quickly, and followed through until the process was complete. More

by Merharris
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy, Chris, Matt, Sherri
Dec 21, 2023 -

Driveway - Online Convenience Delivered responded

It was a pleasure to work with you for the sale of your Ford Expedition, Meredith! Thank you for inquiring from Texas and taking time to recommend us for ensuring a responsive and thorough seller's journey.

December 21, 2023

Great follow up, kind, polite and very friendly. Highly recommend Driveway! It’s a great concept. You go online and then they pick up my vehicle at my house. They brought me a check today and wil More

by markgreenusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb, Taylor, Brooke
Dec 21, 2023 -

Driveway - Online Convenience Delivered responded

A round of applause for the successful sale of your Lexus GX 460, Mark! We're happy to receive confirmation from Texas that our process met your expectations thanks to our friendly staff, convenient pickup appointment, and a clear understanding about when the payoff will occur.

December 21, 2023

The entire process was seamless , communication was amazing, and the customer service was absoutely superior More

by Aj_celaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayniechea
Dec 21, 2023 -

Driveway - Online Convenience Delivered responded

Warm holiday greetings, Albert. Safe travels as you excitedly enjoy your Audi A5! We appreciate earning your customer satisfaction for successfully processing your vehicle order from California to Arizona

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