Dulles Chrysler Jeep Dodge RAM

After being given an offer on my trade in that was too low for me, I decided to take my deposit back and shop around. Apparently retracting my deposit pissed off the sales manager so much, he decided he n low for me, I decided to take my deposit back and shop around. Apparently retracting my deposit pissed off the sales manager so much, he decided he no longer wanted my business. I called to find out of the original offer was still good and at first was advised they were no longer interested in my vehicle or my business, then he told me that over the course of a few weeks, the value of my trade in magically dropped $4k. I told them I was still interested in buying from them and he said nothing. Buying and selling a car is business. If you're going to take it personal when a customer goes someplace else for a better deal, you're doing it wrong. Shady business practices get you nowhere fast. The customer is always right and refusing to do business with them again because they had the LEGAL right to retract their deposit is pathetic and unprofessional! I've told my coworkers never to shop Dulles Motorcars and to take their business to Fair Oaks where they avoid to BS and lies. More

The buyer experience was excellent with no pressure, very good trade-in and best price on my Outback. Gary Hall was exceptional! His patience, customer service, and knowledge of the Subaru product was key good trade-in and best price on my Outback. Gary Hall was exceptional! His patience, customer service, and knowledge of the Subaru product was key to my decision in purchasing my new car. More

James Delgado Senior is a rude person, who doesn't respect women's, he was yelling at me for a mistake the Dealer has made with my papers. I have to spend 6 days going to the dealer every day to close respect women's, he was yelling at me for a mistake the Dealer has made with my papers. I have to spend 6 days going to the dealer every day to close the deal, I have to leave work early, drive for an hour and then wait at the dealer for almost 2 hours so finally they said that I have to comeback later or next day. They don't respect people time, they just want to make a sale and when you have signed the papers, they don't care about you any more. If you have any problems or questions, they will ignore you and treat you like your bothering them. This is the last time I go to this dealer and I definitely wont recommend anybody to shop here. Specially if Mr. Delgado is there. More

Even though the truck I was looking for was not on the lot, Ray went out of his way to find and deliver it to me in a timely manner. lot, Ray went out of his way to find and deliver it to me in a timely manner. More

I was undecided between the Jeep and a Honda. Patrick was so enthusiastic and knowledgeable, pointing out the many features that come with the Cherokee, that I just did not see in the Honda. I was very glad so enthusiastic and knowledgeable, pointing out the many features that come with the Cherokee, that I just did not see in the Honda. I was very glad that I stopped in to take a closer look, because I am thoroughly enjoying my new Jeep Cherokee. More

Very personable and knowledgeable personnel. Ray, in particular was extremely helpful and patient. They spen plenty of time allowing us to make a decision and pick the correct vehicle. Thanks! particular was extremely helpful and patient. They spen plenty of time allowing us to make a decision and pick the correct vehicle. Thanks! More

I always have a good experience at this dealership! Last visit for maintenance though, could not fix a minor issue. Will bring car back for this later. visit for maintenance though, could not fix a minor issue. Will bring car back for this later. More

Good deal from this dealership. Sami did a great job in obtaining the best deal possible, Overall experience was excellent. The 3 hour drive was worthwhile. obtaining the best deal possible, Overall experience was excellent. The 3 hour drive was worthwhile. More

Worst dealer I have ever visited. Lied and ran my credit without permission. When I questioned them as to why they asked me to leave. without permission. When I questioned them as to why they asked me to leave. More

by far the best place ever, no on even comes close, try it and youm will see. if you want great service go there period it and youm will see. if you want great service go there period More