Dulles Chrysler Jeep Dodge RAM
Leesburg, VA
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My husband and I had just returned from an overseas assignment and needed to purchase a new car. We had visited 4 to 5 other dealerships prior to Dulles Motorcars and were so frustrated with their lac assignment and needed to purchase a new car. We had visited 4 to 5 other dealerships prior to Dulles Motorcars and were so frustrated with their lack of knowledge and ridiculous games and pricing gimicks we were ready to pack our bags and move abroad again. Our experience with Dulles Motorcars was a breath of fresh air. Sami Ramadan was very knowlegeable, friendly, and patient with helping us discover the best car for our situation. There was no pressure to purchase or steering to a particular car. He would listen to our requests and show us cars that fit the description. He would also provide pricing rght away subtracting any incentives we qualified for without the usual back and forth to the manager. The finance person, Phil Baratt, was also a pleasure to deal with. He provided information for additional services without pressure to purchase them and made sure we understood each line item on the contract. Unlike other dealerships, there were no surprise fees and Phil actually found us additional $500 savings with the financing. Instead of walking out in total frustration, we drove away in a car that fit our needs and at a price we were happy with. We will definitely be returning to this dealership for our next purchase and recommending them to everyone we know in search of a car. Best experience we've ever had purchasing a car! More
I had to buy a car quickly, when I hadn't planned on such a large purchase at that time. My salesman, Sami Ramadan, was so helpful to me, understood my situation and my requirements for a car, and made sure a large purchase at that time. My salesman, Sami Ramadan, was so helpful to me, understood my situation and my requirements for a car, and made sure I was happy. Everyone at this dealership was great, and they all made the process go as smoothly as possible! I am very satisfied with my car, and I appreciate how attentive everyone was. Thank you all very much! Liz More
I was treated very well by all employees. Sami is a fine representative of your company. Because of the treatment we received we will recommend the dealership to our friends. I would also like to complime representative of your company. Because of the treatment we received we will recommend the dealership to our friends. I would also like to compliment Carlos who got me to come in. I also liked working with luiz. More
I was quite nervous walking in to the dealership as a single women looking for a good car at a good price. As soon as I walked in, I was welcomed by Ashante Duncan, who, with his warm personality and fr single women looking for a good car at a good price. As soon as I walked in, I was welcomed by Ashante Duncan, who, with his warm personality and friendly nature, made me feel assured that I was in the right place. Throughout the entire process, Ashante made sure that I was comfortable with what was going on, took his time with our test drives, always said to call him with any needs and just made the overall experience very pleasant. I would recommend Dulles Auto to anyone looking to buy a new or used vehicle, and already have. I feel I was treated fairly with the purchase price and my trade in as well. If, for whatever reason, I need another car in the future, I'll go to Dulles Auto. Please send my warmest regards to everyone in the internet sales department. I spoke to a couple of friendly people, never overly pushy, and made the right decision to purchase. Thanks! Pamela More
thank you sami, for a comfortable experience as i am a senior citizen, and can get quite stressed when making a major decision on purchasing a new car. you were very helpfull, and kind,you are a great sal senior citizen, and can get quite stressed when making a major decision on purchasing a new car. you were very helpfull, and kind,you are a great sales man. i would have no problem sending my family and friend to buy a car at this dealership. sincerely carolyn page mori More
Fantastic experience with Sami...very helpful and patient. We were in to buy our Kids their first car. they could not be more pleasant and explained everything to my daughter she needed to know. patient. We were in to buy our Kids their first car. they could not be more pleasant and explained everything to my daughter she needed to know. Found us exactly what we were looking for within our budget. We will have this Outback for many, many years! Thanks Again! The McCrae Family More
I purchased my first vehicle, a Subaru Legacy, through Dulles Motorcars. I couldn't have asked for a better experience. Sami, as well as other staff members, went above and beyond to accommodate me. Dulles Motorcars. I couldn't have asked for a better experience. Sami, as well as other staff members, went above and beyond to accommodate me. More
I had a very good experience visiting Dulles Motorcars. When I walked in, my wife and I had only a vague idea of what we wanted, but our sales guy, Justin Glan was extremely helpful. We had not intended t When I walked in, my wife and I had only a vague idea of what we wanted, but our sales guy, Justin Glan was extremely helpful. We had not intended to make our purchase when we visited. Justin was very warm and friendly, offering us information in a laid back and casual manner. Justin made it clear up front that he wanted us to to be happy with our decision and he never exerted excessive sales pressure. Justin seemed a tad nervous at times, but I later discovered that he was new to the dealership. If I were running the sales team, I would hire more employees like Justin. He may be a little green and still learning, but as he gains confidence he will more than overcome this. I believe that you can teach confidence and procedural knowledge, but core people skills are a product of your upbringing and life experience. Justin has excellent conversational skills and knows how to put consumers at ease with his causal approach. This guy is going to be a star once he gets a few more sales wrapped up. In a previous life, I was the VP of Global Sales for a multi-national company, I spent a long time seeking professionals like Justin to my team. I would hire an up and coming guy like Justin in heartbeat. I was a little less pleased with the finance manager who pushed and pushed us, it seemed like he was trying to rush us out the door. Admittedly we were at the dealer right at closing time, but this is a major decision for most consumers and we wanted to feel comfortable, not hurried. The sales manager, Dick Bailey was friendly and candid with us, I really enjoyed working with Mr. Bailey as his his years of experience contributed to a good dissuasion. More
We went inside and everyone greeted us with a friendly smile and hello. They took us to Chris and he was great. He was not pushy and we felt he was very honest with us. We are very happy with our new car smile and hello. They took us to Chris and he was great. He was not pushy and we felt he was very honest with us. We are very happy with our new car I love it. it is everything I wanted. Thank you Chris, Luis and Samantha. Randy and Julie Nicklas More