OUT OF STATE PURCHASE. I had a great experience with the salesperson Ty, and the manager that helped at the end, but every single moment after that has been the worst. I didn’t receive my license plate in the mail, like they told me. I waited 3 months and it was so hard to get the lady Martha to help me because she was so unresponsive. And it was so hard to get a hold of her, only to have to go to the DMV (spent 8 hours at the DMV btw because of messed up paperwork that THEY sent in) after 3 months on expired temporary tags because I was waiting on my plates. Like they told me. Then she tells me I have to go to the DMV because they had my paperwork the whole time. So.... Why wait 3 months? Why send me so many temporary tags? That made no sense. It felt like she was making me go through all of that for no reason. I don’t understand. I know that it’s hard to know how every state works, but if you’re selling a car to someone living in another state, do your research. You do yourself and your customers a GREAT disservice and now I have a BADDD taste in my mouth, and feel the need to leave this review. I’m so frustrated. AND!!!!!!!!!!!!
After all of that was done, I thought I was free. Only to have the same woman email me 8 MONTHS LATER about a mistake THEY made on my title. Now I have to deal with issues surrounding my car YET AGAIN. And I don’t even trust that this will be the last of it.