Duval Acura

Very efficient and no nonsense. Helpful and courteous. Very professional. I would recommend to anyone. This is the third acura tsx I have purchased from this dealership in the last 4 years. Very professional. I would recommend to anyone. This is the third acura tsx I have purchased from this dealership in the last 4 years. More

I highly recommend Duval Acura at the Jacksonville, FL location. They are straight-forward with customers and are military friendly. I drove over 100 miles to do business with Duval Acura. Come prepared a location. They are straight-forward with customers and are military friendly. I drove over 100 miles to do business with Duval Acura. Come prepared and know what you want when you arrive and that will expedite your purchase/s. Not only did Duval Acura offer to buy my current vehicle, they matched the prices quoted from competitors, and secured financing far less than what my current provider offered. There are not many dealerships like this around, take advantage of that fact, and come to Duval Acura at the Jacksonville, FL location. More

I cannot say enough great things about my recent experience when leasing my new 2013 Acura TL from Duval Acura! From the immediate response to my internet inquiry and the thorough explanation of cu experience when leasing my new 2013 Acura TL from Duval Acura! From the immediate response to my internet inquiry and the thorough explanation of current lease specials & financing option available, through the initial meeting with Sales Associate Tanya Tsoutsos & her extensive knowledge of all the new TL features and dealership services - the entire process was friendly first class customer service all the way! I have been doing business with Duval Acura since 2004, and my recent experience with Tanya Tsoutsos will bring me back for years to come. Tanya is a real pleasure to work with & I see great things for her in the future in this business! HIGHLY RECOMMEND. More

Overall the experience was friendly and customer oriented. The car was priced a bit high and it took several weeks before the price dropped into a reasonable market rate price for the vehicle. Mat oriented. The car was priced a bit high and it took several weeks before the price dropped into a reasonable market rate price for the vehicle. Matt Zimmerman was nice and tried to help out, but the pricing is non-negotiable so you have to wait for it to drop. There wasn't a lot of pressure. The vehicle was clean and everything was in place for the sale. They gave me a good deal on my trade in. The only part of the customer service that was kind of a let down, was that they only put in a 1/4 a tank of gas for me to drive off the lot with. It seemed like kind of a cheap short cut on their part. Otherwise they did a good job. I would recommend working with Matt, just expect to have to wait for the price to drop if it isn't where you want it in the first place. More

The staff at duval acura was very friendly and made for a warm environment, Thanks to the help of Tanya Tsoutsos I got a great deal on 2010 acura tl. The car is great and the duval acura get a great rating warm environment, Thanks to the help of Tanya Tsoutsos I got a great deal on 2010 acura tl. The car is great and the duval acura get a great rating from me. I will refer my friend to this dealership. More

To start with, the Duval Acura car buying experience isn't like any other at all... At least in Jacksonville, FL. I've dealt with other dealerships in trying to purchase a new or slightly used vehicle a isn't like any other at all... At least in Jacksonville, FL. I've dealt with other dealerships in trying to purchase a new or slightly used vehicle and none, NONE, were as easy to deal with as Duval Acura.. They actually made the car buying experience easy and enjoyable. To start they explain their process that they aren't commission based sales people but volume based, all cars have their prices listed on them and that is the price... NO HAGGLING! And their cars are well priced, not exorbitant by any means and very competitive to other dealers in the area. When it comes to a trade in they run the car through AutoTrader.com's car evaluation tool and give you that price as well as drive the vehicle with you in it and give you a quote on what they would offer. Whichever is the higher price is what they will give you for your trade in. AND THAT'S IT! There is no back and forth, there is no arguing for hours on end or someone trying to hold your keys while they go and check with a mysterious sales manager in a cave'y office a few miles away... The price they gave me on my trade was VERY reasonable as was the price of the car I wanted to purchase. And that was it, I could take the deal or not; there wasn't going to be any negotiations.. No dealing with schemes of them writing down a monthly payment and down payment and going back and forth.. All of the things you hate about trying to buy a car, they've taken care of. I can't thank them enough! I worked specifically with Matt Zimmerman, and he was an absolute pleasure to deal with, very relaxed, laid back, but informative and understanding. Again, you can't ask for a better experience... My next vehicle will be purchased from Duval Acura as will all of my recommendations for where to go in Jacksonville for a new or used vehicle. More

After walking in to purchase a european vehicle for the dealership next door, I was promptly greeted and was asked what my wants and needs were. I felt no pressure to make a choice, but was guided along th dealership next door, I was promptly greeted and was asked what my wants and needs were. I felt no pressure to make a choice, but was guided along the way based on what I told my salesman Curtis Pillow. He was very educated on the vehicles, prompt with the timing of the entire process and set the expectations from the very beginning. Being in sales (in a different industry) myself, I recognize the value of time for myself and others - he did as well. For Curtis to recognize my time is valuable as well, I am extremely grateful. It is a very rare characteristic. Bottom Line: All of the team members were personable, prompt, professional and run a very efficient dealership - which translates into a great car buying experience. I would recommend Duval Acura to anyone who is looking for a european feel, low maintenance and high performance vehicle. Just ask for Curtis. More

Great dealership. All the personnel I dealt with were extremely helpful and very cordial. I had been to several others before making my final purchase here and they by far the best one. Would highly reco extremely helpful and very cordial. I had been to several others before making my final purchase here and they by far the best one. Would highly recommend. More

very laid back experience was no pressure , got a fair value for my trade in the only qualms that prevented this experience from being 5/5 was that they had a computer problem that caused us to wait for a value for my trade in the only qualms that prevented this experience from being 5/5 was that they had a computer problem that caused us to wait for a long time in the lobby and with two small children late in the day that was very painful but besides from that it was good. I would recommend. More

This is my second Acura purchase in Jacksonville. My first in May of 2010 was originally with Acura in Orange park for a SH-AWD TL with the Tech pkg. They were unable to deliver the car and Duval Acura first in May of 2010 was originally with Acura in Orange park for a SH-AWD TL with the Tech pkg. They were unable to deliver the car and Duval Acura told me on the phone they would have the car in 3 days with more options and for $100 less. They did as promised and from that point on I never had any problems with them. I recently began looking for a lease and was checking ALL dealerships in Jax and St Augustine for a good price on a 3 year lease. Kevin Snyder of Duval Acura responded to my inquiries and after about a week he came back with an outstanding 3 year lease agreement. He said he had the color my wife wanted and would give us the free maint pkg and 15k miles a year for a really Great price. After discussing this with my wife we made an appointment to talk with Kevin. The meeting went very well and everything that Kevin had offered we received and the price turned out a few dollars less than was quoted. Our overall experience with Kevin Snyder and Duval Acura was Excellent. More