
Duval Acura
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Warning light Had unusual electric charging light. Duval ran diagnostics and loaded a software patch. No further work required Was able to make an immediate ap Had unusual electric charging light. Duval ran diagnostics and loaded a software patch. No further work required Was able to make an immediate appointment to resolve issue. As always, Duval personnel treated me very professionally and courteously. They were very interested in resolving my issue and were very willing to listen to my issue. As is always the case, Kevin in service department was extremely efficient, professional and very courteous. Kevin is never in a hurry but always listens and discusses my issue. Kevin always discusses my issue until he understands my issue thoroughly. I am owner of 2 Acura's and have never allowed anyone to provide service but Duval. Kevin is a big reason for this decision as I have confidence in his ability to understand my issues. More
Completely awesome Tim is a top salesman ever had he came in on his day off to seal the deal and was so knowledgeable on all the MDX extras Tim is a top salesman ever had he came in on his day off to seal the deal and was so knowledgeable on all the MDX extras More
Double repeat customers This is the second time that my daughter and I have "gone shopping" at Duval Acura and both came home with "new to us" autos. Obviously the fact that This is the second time that my daughter and I have "gone shopping" at Duval Acura and both came home with "new to us" autos. Obviously the fact that we both came back, speaks to our opinion of your sales staff. Anthony Lewis had both of our cars ready for the test drive when we arrived. He was very friendly and efficient while closing the deal. I don't remember the name of the gentleman that completed the finance paperwork but he was knowledgeable and easy to work with. Considering there were two of us to deal with, the whole process was smooth. It was very nice to be able to see the inventory online before we arrived at the dealership. Both autos were as advertised online. More
Great as always Kevin is an asset to the company and have always showed great professionalism, attention to details as well as insuring that his customers are satisfi Kevin is an asset to the company and have always showed great professionalism, attention to details as well as insuring that his customers are satisfied. Great individual to work with. More
The Best! We have been dealing with Duval Acura for a very long time. The dealership is by far the best. The service department is the best. Aerick is fantastic We have been dealing with Duval Acura for a very long time. The dealership is by far the best. The service department is the best. Aerick is fantastic! More
Excellent Service As always, my service experience was handled in the manner I expect to receive from Jovie and the Acura service department. The service on my vehicle As always, my service experience was handled in the manner I expect to receive from Jovie and the Acura service department. The service on my vehicle was completed on time and Jovie is a consummate professional and very thoughtful. More
Easy Experience Friendly staff, efficient handling, and easy process. They also took me through all the bells and whistles of my new car. This was helpful because I h Friendly staff, efficient handling, and easy process. They also took me through all the bells and whistles of my new car. This was helpful because I had a long drive home. My favorite part is the certified used MDX that I took home. More
Great Service The Rep was very professional and the Job was completed on time. Kevin kept me informed and recommending things that would need to be done next visit. The Rep was very professional and the Job was completed on time. Kevin kept me informed and recommending things that would need to be done next visit. More
Excellent Service The drop off and pick up processes have been streamlined to perfection. I was In and out in minutes with services and costs explained in detail. The drop off and pick up processes have been streamlined to perfection. I was In and out in minutes with services and costs explained in detail. More
MDX service at Duval Acura Thank you Jovi Quinto and the rest of your technicians for repairing my 2009 MDX. Excellent service and repair. My vehicle had a new rack and pinion i Thank you Jovi Quinto and the rest of your technicians for repairing my 2009 MDX. Excellent service and repair. My vehicle had a new rack and pinion installed. More