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Duval Acura

Jacksonville, FL

4.4
1,070 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,070 reviews

November 18, 2017

Excellent customer service Jessica was very courteous and professional. She was caring and very compassionate and made communicating very easy. Having unexpected car expensives More

by Chrystal Rouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shippee
Nov 22, 2017 -

Duval Acura responded

We are glad she was helpful to you.

November 18, 2017

Amazing Jovie Quinto Is Always Thorough And Very Attentive When It Comes To Describing What Your Vehicle Needs. He Is Very Patient, Knowledgeable, Compassion More

by "Special K"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto/Service Advisor
Nov 22, 2017 -

Duval Acura responded

Thank you!

November 18, 2017

Maintenance Service Eric was friendly and explained both the work to be done and the price. He also made sure that the work was completed correctly. Eric helped us set ou More

by Kenneth Whitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 22, 2017 -

Duval Acura responded

Thank you.

November 17, 2017

Excellent Service This dealership always takes great care of any concerns I have with my cars. I would recommend the store to anyone needing service or looking to purch More

by DWR010907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Thigpen, Merrick Wade, Cecil Adams
Nov 22, 2017 -

Duval Acura responded

We are glad we have earned your business and trust. Thanks for the recommendation!

November 17, 2017

Fantastic from start to finish! Everyone at the dealership was very welcoming & made the entire experience a pleasure. I will definitely be bringing my vehicle back here for service More

by Christa0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Proctor, Tim Walker
Nov 22, 2017 -

Duval Acura responded

We look forward to serving you again.

November 15, 2017

Great Buying Experience My sincere thanks to Anthony Lewis for his attention to my making a decision. His knowledge of the vehicle I leased was very helpful in my being sa More

by Rene G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lewis
Nov 22, 2017 -

Duval Acura responded

You are most welcome!

November 14, 2017

Excellent scheduled service Arick provided excellent, prompt service. He is very professional and courteous. As usual - great experience with his help. I feel as if I were part o More

by Alicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arick
Nov 14, 2017 -

Duval Acura responded

You are part of our family! Thank you and we look forward to seeing you again on your next visit.

November 09, 2017

Excellent Customer Service Arick gave excellent customer service when I came in to have my seat belt fixed. It kept locking over the past few months where I would have to drive More

by Hollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
Nov 09, 2017 -

Duval Acura responded

We are glad to hear it. Thank you so much.

November 06, 2017

Roger Slavens salesperson Roger provided exceptional, courteous service. He gave an excellent presentation of the Acura's many wonderful features.I greatly appreciate his profe More

by Angela Griggs
Recommend Dealer
Yes
Employees Worked With
Roger Slavens
Nov 09, 2017 -

Duval Acura responded

We appreciate it. Thank you.

November 04, 2017

Great !! This has been a great experience and the prompt response, professionalism and knowledge displayed by Elizabeth made the experience much better than an More

by Carrol Parsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Proctor
Nov 09, 2017 -

Duval Acura responded

Thank you so much. We look forward to serving you again.

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