
Duval Acura
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,069 reviews
Great service experience... no complaints at all Very good service experience... completely satisfied. I always come here for service and it is always a great experience. Would always recommend it fo Very good service experience... completely satisfied. I always come here for service and it is always a great experience. Would always recommend it for any servicing need. More
Excellent service I came in with a service related issue. Arick took care of my needs. I am 100% satisfied with the outcome. I'll be back the next time my TSX needs som I came in with a service related issue. Arick took care of my needs. I am 100% satisfied with the outcome. I'll be back the next time my TSX needs some TLC. More
Purchase of Acura From the start everyone was professional and upfront. A truly enjoyable car buying experience. We will return to Duval Acura to purchase our next car From the start everyone was professional and upfront. A truly enjoyable car buying experience. We will return to Duval Acura to purchase our next car. More
Great Service Needed my new key programmed I did not have an appointment but i was in and out in the time frame they told me Jovie Quinto was my Service Advisor Needed my new key programmed I did not have an appointment but i was in and out in the time frame they told me Jovie Quinto was my Service Advisor More
2017 RDX Great car buying experience. Our salesperson, John Dugan was fabulous. We had instruction of everything in the car, met with staff and service peopl Great car buying experience. Our salesperson, John Dugan was fabulous. We had instruction of everything in the car, met with staff and service people. We would recommend him and the dealership More
It was exactly what you would expect from a quality dealer Kevin Agustin was very professional, on time and did everything he said he would do. It seemed like I was more of a friend than a customer and my car Kevin Agustin was very professional, on time and did everything he said he would do. It seemed like I was more of a friend than a customer and my car was serviced in a timely manner. It also looked better when I got it back than when I brought it in, nice and clean. Great Job More
Service experiance I had called in a day before for a service time which was given to me. The experience was very professional and prompt. The car was ready at the stat I had called in a day before for a service time which was given to me. The experience was very professional and prompt. The car was ready at the stated time and the work was done well. More
Above and Beyond Service my car broke down near the dealership and I contacted Kevin who told me to bring it in and he would get be taken care of . He offered to check and see my car broke down near the dealership and I contacted Kevin who told me to bring it in and he would get be taken care of . He offered to check and see if he had a loaner and even offered me the road side assistance number in case the jump start didn't work. I got it back promptly within a few hours with a new battery which was installed and replaced at no charge due to my warranty. Thank you Kevin and Duval Acura. Thanks also to the parts department that ordered my new headphones. More
Excellent Service Went in for a routine oil change, tire rotations and balance. Kevin Agustin was exceptionally professional and took care of me. We identified a coup Went in for a routine oil change, tire rotations and balance. Kevin Agustin was exceptionally professional and took care of me. We identified a couple of very serious items that I am now relieved are fixed. More
Jessica is an amazing addition to your team Duval Acura has always been top notch. I've bought all my cars from Kevin Snyder since 1998 and if I have my way, I always will. But a huge part of wh Duval Acura has always been top notch. I've bought all my cars from Kevin Snyder since 1998 and if I have my way, I always will. But a huge part of why I always come back is your service team. Eddie, and Merrick have always been amazing and I'm not surprised by the newest person that I've worked with there, Jessica. You struck gold with this one. Her kindness is authentic, her professionalism is at the highest standard and the way she took care of me, I cannot say enough good about. THANK YOU, Jessica, for going above and beyond, it's not unnoticed. Simply the best. More