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Duval Acura

Jacksonville, FL

4.5
1,069 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,069 reviews

September 12, 2017

Great service experience... no complaints at all Very good service experience... completely satisfied. I always come here for service and it is always a great experience. Would always recommend it fo More

by Tabish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arick
Sep 20, 2017 -

Duval Acura responded

We appreciate the recommendation and it is always a pleasure to serve you.

September 07, 2017

Excellent service I came in with a service related issue. Arick took care of my needs. I am 100% satisfied with the outcome. I'll be back the next time my TSX needs som More

by Joseph Otwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Sep 08, 2017 -

Duval Acura responded

We are glad we could be of service. We look forward to seeing you and your TSX again when you need us. Take care, Joseph!

September 02, 2017

Purchase of Acura From the start everyone was professional and upfront. A truly enjoyable car buying experience. We will return to Duval Acura to purchase our next car More

by Jrp16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei and Orlando
Sep 08, 2017 -

Duval Acura responded

We are glad to hear and will look forward to the opportunity to work with you again. Thank you!

September 02, 2017

Great Service Needed my new key programmed I did not have an appointment but i was in and out in the time frame they told me Jovie Quinto was my Service Advisor More

by 09MDXSDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Sep 08, 2017 -

Duval Acura responded

We are glad. Thank you for coming in.

August 31, 2017

2017 RDX Great car buying experience. Our salesperson, John Dugan was fabulous. We had instruction of everything in the car, met with staff and service peopl More

by Jojos2017rdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dugan
Aug 31, 2017 -

Duval Acura responded

Thank you. It was a pleasure working with you. Enjoy your RDX!

August 30, 2017

It was exactly what you would expect from a quality dealer Kevin Agustin was very professional, on time and did everything he said he would do. It seemed like I was more of a friend than a customer and my car More

by Dewault Hatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
my service adviser was Kevin Agustin and he did a great job
Aug 31, 2017 -

Duval Acura responded

That's what we like to hear. Thank you so much. See you next time!

August 29, 2017

Service experiance I had called in a day before for a service time which was given to me. The experience was very professional and prompt. The car was ready at the stat More

by Arjun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Aug 31, 2017 -

Duval Acura responded

Thank you.

August 28, 2017

Above and Beyond Service my car broke down near the dealership and I contacted Kevin who told me to bring it in and he would get be taken care of . He offered to check and see More

by tonyaacura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Duval Acura responded

You are most welcome. We are glad we could help!

August 27, 2017

Excellent Service Went in for a routine oil change, tire rotations and balance. Kevin Agustin was exceptionally professional and took care of me. We identified a coup More

by Erikwall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
Aug 31, 2017 -

Duval Acura responded

Thank you.

August 25, 2017

Jessica is an amazing addition to your team Duval Acura has always been top notch. I've bought all my cars from Kevin Snyder since 1998 and if I have my way, I always will. But a huge part of wh More

by SScott13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Aug 31, 2017 -

Duval Acura responded

We thank you kindly. It is always a pleasure to serve you.

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