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Duval Acura

Jacksonville, FL

4.5
1,069 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,069 reviews

August 24, 2017

Timely and efficient service! Excellent and friendly customer service experience scheduled in the morning and performed early in the afternoon! Carwash and vacuum a well received More

by Darrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kira Richards
Aug 31, 2017 -

Duval Acura responded

Thank you!

August 17, 2017

New Customer We loved working with Anthony Lewis. He made our new car purchase stress free and we are absolutely loving our new RDX!! We are very pleased with th More

by New RDX Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lewis
Aug 18, 2017 -

Duval Acura responded

Welcome to the Duval family! Thank you.

August 11, 2017

Excellent Very quick to identify problem. Kept me informed when issue required extra time to get resolved. Identified everything that was covered under warran More

by gary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 11, 2017 -

Duval Acura responded

We thank you. It was a pleasure helping you.

August 11, 2017

Great Experience One of the few dealerships I have ever dealt with that do as they promise and have your car ready when they promise at a reasonable cost. More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie
Aug 11, 2017 -

Duval Acura responded

We are so glad to hear it. Thanks Jamie!

Aug 18, 2017 -

Duval Acura responded

We are so glad and happy to serve you. Thanks for this feedback.

August 03, 2017

Good experience at the dealership. Enjoyed the fact that the salesman was very straightforward about the cost of the vehicle and exactly what would be required to complete the transacti More

by Tigers77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Castaneda
Aug 04, 2017 -

Duval Acura responded

We appreciate this feedback. Thank you so much.

August 03, 2017

Love this dealership Friendly, trustworthy customer service - for a change! As a woman, car dealerships and service shops make me nervous. I can't help it.... that is un More

by kgrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2017 -

Duval Acura responded

We are honored to have earned your trust. Thank you. We look forward to seeing you again.

August 02, 2017

Excellent! Complete, timely, professional service. Both individual's were very friendly as was Jessica who assisted me over the phone with the appointment. G More

by cas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arick armenta
Aug 04, 2017 -

Duval Acura responded

You are most welcome. Thank YOU!

July 28, 2017

Service Representative Jovi always provide excellent customer service. He is always friendly, helpful and professional and goes out of his way to make sure I'm satisfied. More

by @Blueyes424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovi
Aug 01, 2017 -

Duval Acura responded

We are so glad you are happy with your service. We look forward to seeing you again!

July 23, 2017

Excellent Service The staff is awesome - friendly, helpful and professional. Everything was explained nicely, along with a follow-up call to inform me of the service st More

by Cripe92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
Jul 24, 2017 -

Duval Acura responded

It was a pleasure serving you. Thank you.

July 23, 2017

Service Took my car for an oil change and as expected. The work was done promptly. I was treated like I was family and I enjoy taking my Acura in for service. More

by macruz19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aarick
Jul 24, 2017 -

Duval Acura responded

We appreciate your loyalty. Thank you and see you next time!

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