
Duval Acura
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,069 reviews
Routine periodic maintenance Excellent service throughout, especially from Kevin. Been a long time customer and have had several Acuras purchased and serviced. Would recommend p Excellent service throughout, especially from Kevin. Been a long time customer and have had several Acuras purchased and serviced. Would recommend product and service to anyone. More
Kevin Synder is why I continue to purchase Acuras. I began buying/leasing Acuras in 2002 and I purchased my first RL from Duval Acura. I am still going to Duval Acura for one reason - KEVIN SNYDER. T I began buying/leasing Acuras in 2002 and I purchased my first RL from Duval Acura. I am still going to Duval Acura for one reason - KEVIN SNYDER. The dealership is awesome. Everyone is extremely personable and helpful. I look forward to every single visit. The service dept is fantastic. Kevin only hires the best! The New Sales GM is Rafael Mejia and he is also stellar! As long as Kevin Synder is a part of Duval Acura, I will never leave!!! More
Excellent. Jessica was wonderful to deal with. I will return for future service on my Acura MDX. Everyone I was in contact with was pleasant during my recent vi Jessica was wonderful to deal with. I will return for future service on my Acura MDX. Everyone I was in contact with was pleasant during my recent visit. Thank you. More
Easy deal, great help Salesman (Sergei Blokhin), was great, deal was easy, will continue with this dealership. Service department is very accessible and easy to work with. Salesman (Sergei Blokhin), was great, deal was easy, will continue with this dealership. Service department is very accessible and easy to work with. Thank You More
First new car! This was my very first new car purchase and I had an amazing experience! I was contacted within 5 minutes of submitting a TrueCar inquiry by John Duga This was my very first new car purchase and I had an amazing experience! I was contacted within 5 minutes of submitting a TrueCar inquiry by John Dugan. He was friendly and straightforward with pricing.. two very important attributes that influenced me to work with Duval rather than an Acura dealership closer to my home. The Sales Manager Andrew also followed up with me and offered an incredible deal. I drove 2 hours to pick up my new car and everything was already prepared for me to take delivery. Philip in Finance was able to finish my paperwork in less than 15 minutes. I couldn't be happier with the team at Duval and how they all worked with me to make this fast and easy since I was coming from 2 hours away. John is truly a great salesperson who paid attention to the smallest details such as setting my navigation and leaving an energy drink in the car for the ride home. I was even sent mugs and brownies from Duval as a "thanks for your business" gift. I also work in the car business and know that not every salesperson or dealer will treat their customers with the care that Duval does. No games, no hassle. I LOVE MY CAR. Thanks guys! More
Comfortable and smooth car buying We had an incredible experience with Sergei (our salesman) yesterday when purchasing our car. He was so kind and genuine that it took me a little whil We had an incredible experience with Sergei (our salesman) yesterday when purchasing our car. He was so kind and genuine that it took me a little while to believe that his behavior wasn't a front and that we were actually dealing with a good honest man. He stayed late to ensure we were well taken care of by team at Acura and were satisfied with our purchase. Our salesman and finance manager were very upfront and transparent with us and helped us get a good value with our purchase. My wife commented that she had never witnessed and experienced such a smooth and comfortable car buying experience. I'd highly recommend Duval Acura to our friends who are looking for a great car buying experience. More
Acura team rocks!!! My faith in customer service is completely restored by your Acura team So professional and curteous My wait time was minimal YOU GIYS & GALS ROCK!! My faith in customer service is completely restored by your Acura team So professional and curteous My wait time was minimal YOU GIYS & GALS ROCK!!! I am a happy customer 😃😃 More
As Usual -- quick, informative -- professional Nice job, called around noon, made appointment for 230. Work was done quickly and the job was right on the quoted price. People were friendly and pr Nice job, called around noon, made appointment for 230. Work was done quickly and the job was right on the quoted price. People were friendly and professional. More
2007 Jeep Liberity I am totally satisfied with my purchase. The vehicle is exactly what I was looking for and I'm very happy. Thank you Elizabeth Proctor. I am totally satisfied with my purchase. The vehicle is exactly what I was looking for and I'm very happy. Thank you Elizabeth Proctor. More
Excellent . My service person Jovie, always provide me with the most excellent service for car, making sure all my questions are answer and make sure that I le . My service person Jovie, always provide me with the most excellent service for car, making sure all my questions are answer and make sure that I leave happy and with a smile. I would not trade him. More