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Duval Acura

Jacksonville, FL

4.5
1,069 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,069 reviews

June 22, 2017

Having s HOT time My AC went out on the first day of summer, and in Florida thats hot & muggy. It was cooler outside than in my car, thank goodness for my team at Duv More

by Acura05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick Wade and Jessica
Jun 27, 2017 -

Duval Acura responded

We are honored and look forward to serving you again. Thank you. Stay cool this summer!

June 14, 2017

Amazing Deal!!! Bought the car over the phone and email and came in. Everyone was very nice and helpful! I look forward to dealing with them again in the future. More

by BRIAN T LEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Anderson
Jun 19, 2017 -

Duval Acura responded

Thanks Brian!

June 13, 2017

Always a real Pleasure, Jovie is always My visits to service over the last 12 years, have always been a real pleasure, I hope in future to continue with Duval on my next auto purchase. More

by BTbeachboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie
Jun 19, 2017 -

Duval Acura responded

We thank you for your loyalty and look forward to your next visit. Thank you!

June 10, 2017

Great Service I was pleased in every way. Several service and salespeople remembered me and knew me by name, the car is running "like new", and I love the waiting More

by EdBoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector C and Merrick
Jun 19, 2017 -

Duval Acura responded

Thanks Ed. We appreciate it!

June 09, 2017

Came in for a car repair 6/6/17. I came in 2 times to fix the dome light on my car. They changed the battery twice, but it still didn't work. When I came in the first time, my car w More

by Gloria Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Jun 19, 2017 -

Duval Acura responded

We are glad to be of service. Thank you for your feedback and we look forward to serving you again when you need us. Thanks Gloria!

June 07, 2017

Service Wonderful, fast and friendly service. Out before I expected to be. I would highly recommend the whole team and was very pleased. Thank you for suc More

by Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie
Jun 08, 2017 -

Duval Acura responded

You are most welcome. We thank you and look forward to serving you again in the future. Take care.

June 01, 2017

Awesome car buying experience Anthony Lewis was our Salesman and he was Excellent. I have never met a calm professional salesman before but if u need help navigating through issues More

by tchasten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lewis and Daniel in finance
Jun 08, 2017 -

Duval Acura responded

We appreciate the feedback and we are glad you are satisfied with your experience. Please let us know how we may help you again.

May 28, 2017

Excellent service Always excellent service. Fast , reliable, reasonable prices, loaner car. Best service of any car dealer in Jacksonville. Free wifi while waiting. No More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Duval Acura responded

We appreciate it, Bob. Thank you so much. We look forward to seeing you next time.

May 27, 2017

Great...AWESOME! Kevin Agustin is a great Service Advisor at Duval Acura; I always leave there confident my car was handled with the best care. Wouldn't take my car an More

by drdr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
May 30, 2017 -

Duval Acura responded

We are so glad. Thank you.

May 27, 2017

On time and fixed perfectly. I only buy Acura because of the outstanding service. Friendly and helpful employees and a nice dealership to kill an hour or so. Very satisfied with More

by Acura Lover Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shipp-Perhaps the best Service Rep I have ever worked with.
May 30, 2017 -

Duval Acura responded

Thank you! It was a pleasure to serve you.

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