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Duval Acura

Jacksonville, FL

4.5
1,069 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,069 reviews

March 16, 2017

Great as always Duval Acura has the best service department in town. I've been coming here for 10+ years and it's 1st class all the way, every time. More

by mniemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Mar 27, 2017 -

Duval Acura responded

It is always a pleasure. Thank you so much.

March 11, 2017

Definitely helpful This was really a good experience with friendly and helpful employees. Kevin and the good team at Duval Acura definitely took good care of me! More

by happycustomer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Duval Acura responded

We are so glad. Thank you. We look forward to serving you again!

March 10, 2017

Great first time experience! I had an excellent experience. There was an attendant to meet me when I arrived. I was taken to a service advisor immediately. Kevin Agustin was my se More

by Angus1570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin/5154
Mar 13, 2017 -

Duval Acura responded

Thank you for your feedback. It was a pleasure to serve you.

March 08, 2017

Excellent Service The service advisor that took care of me did an excellent job and was very professional. He kept me inform every step of the way. The young lady that More

by shields16325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Mar 08, 2017 -

Duval Acura responded

We sure appreciate it. Thank you!

March 04, 2017

Excellent service. Kevin has an outstanding knowledge of the Acura product and he continues to provide excellent service and advice concerning maintenance for my vehicle More

by Alex123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 08, 2017 -

Duval Acura responded

We are glad you enjoy working with Kevin. Thanks for the feedback!

February 28, 2017

Chris Langlois Chris was amazing. Very patient, friendly and sincere. We ended up with exactly what we wanted and have Chris to thank. Thank you very much Chris!!!! More

by Yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Langlois and Rafael and Philip
Mar 08, 2017 -

Duval Acura responded

Thank YOU!

February 24, 2017

Easy Breezy Went in, test drove the car I had been eyeing online and the lot for days. Purchased and out the door. Finance manager gave a little pressure for me More

by Tina R King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony lewis
Mar 08, 2017 -

Duval Acura responded

It was a pleasure working with you as well. Thank you!

February 23, 2017

Very Satisfied Having my new Acura RDX serviced at Duval Acura is a pleasant experience. I am able to request a service appointment on line; I can pick the day and t More

by Michael PVB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick Wade
Mar 08, 2017 -

Duval Acura responded

Thanks for the feedback. We hope you are enjoying your RDX!

February 17, 2017

Awesome dealership So glad to have found a great certified pre-owned TLX in the color I wanted with all the options I wanted too. Looking forward to seeing how great th More

by Hammerheadtlx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 08, 2017 -

Duval Acura responded

How wonderful. Enjoy your TLX!

February 15, 2017

Predictably good Have dealt with Duval Acura for nearly 20 years and just purchased my 6th new vehicle from them. Have always been treated with respect - no high pres More

by amc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Castaneda
Mar 08, 2017 -

Duval Acura responded

We appreciate your loyalty. Thank you!

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