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Duval Acura

Jacksonville, FL

4.5
1,069 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,069 reviews

December 03, 2016

The simplest vehicle transaction we've experienced The car deal was straightened, to the point, and no "talking to my manager". We felt that we bought a quality product from a quality dealership. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
December 01, 2016

Awesome as usual Merrick Wade is the nicest and most accommodating service personnel I have ever dealt with. He goes out of his way to make sure that I am completely More

by Dee
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick Wade
November 17, 2016

Pleasant Experience Employees are friendly and efficient. They offered a loaner as the work scheduled turned out to take longer than anticipated. They also did some warra More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
November 14, 2016

Service A needed to be done As always my visit was excellent and my Service guy(Jovie) is awesome. He always make me feel comfortable everytime i visit him and any phones that i More

by Tersha
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie
November 13, 2016

Excellent Good company to bring your car to. I would recommend friends and family to come to this company. Nice environment and the workers are nice and More

by Nellie Brown
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Black guy not sure service advisor
November 12, 2016

Satisfied customer When I arrived to drop off my car, I was greeted immediately, the service writer was available to help me, the check in process was efficient, the loa More

by Customer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric is the only one I got the name of
November 11, 2016

Why Are YOU not dealing with Acura The guys here are the BEST and your not hassled but greeted in a friendly manner. I've been doing business here since 2009 with buying cars and servic More

by davron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
November 10, 2016

Fantastic-Meritt My service adviser Mr Merritt was wonderful A++++ Service. Those other service advisors really good. HOWEVER my service advisor that day was the BEST More

by TLGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merritt
November 05, 2016

Excellent staff Very satisfied as always excellent customer service. Service was completed on a timely matter. My service representative Kevin was excellent as alway More

by Acuratl09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
November 01, 2016

Service Experience Quick and efficient service was provided with short notice. While at the dealer a sales person answered questions about the coming availability of the More

by 2015MDX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arick Armenta - Service & Johnny Worthy - Sales
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