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Duval Acura

Jacksonville, FL

4.5
1,069 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,069 reviews

September 06, 2016

Excellent Buying Experience! I enjoyed the no-pressure sales experience. The sales staff was very helpful, patient and friendly. I thought I had my mind made up on a car, but wasn More

by BBrown626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, James
September 02, 2016

Super Service Merrick Wade did a superb job handling all of my service needs as usual. He's the best! The car was clean and ready on time. More

by Empty2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick Wade
August 31, 2016

Outstanding Customer Service I always work with Kevin A. in the service department. I have for years and as always he is so helpful and friendly. Keep up the great work! I will More

by Lindsay C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
August 31, 2016

Awesome, simply awesome I purchased my car at Duval Acura yesterday. Chris made it such a 'non' pressure experience. He made me feel like a VIP. He knew I was purchasing a More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Langlois
August 27, 2016

100000 mile check up and recall the work was completed as promised - quote was accurate only concern was that associate stated that car might not be completed that day (during a cal More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
merrick wade
August 27, 2016

prompt The diagnosis of the problem was very quick. The best part was the rental of a loaner so I did not have to sit there for several hours. Very easy in More

by Mary Conway
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin and another service rep when I picked up the car.
August 24, 2016

very great service second purchase both were great buys sales and service teams were great I got in and out in less than two hours as I had to travel back to Atlanta More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick Wade
August 21, 2016

Outstanding purchase experience! We were extremely impressed with Duval Acura and in particular, salesman James Singleton. He was knowledgeable, personable, and accommodating. All c More

by golfgrl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Singleton, Manager Bob ?, and finance manager
August 18, 2016

Always awesome Everyone is friendly and chill, no pressure or anything. The wait is always comfy with a clean atmosphere. They let you know what you need and what More

by Jtsx08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovi Quinto
August 18, 2016

Everyone was excellent to work with! Everyone at this dealership was excellent to work with. They all made me feel like I was making the right decision by purchasing my vehicle from them More

by Kelli Sutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Laberge, Ricky Bomar
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