Duval Acura

My experience in buying a new TLX This is my second purchase from Duval Acura and my third Acura purchase. Nick provided a great customer experience and was very helpful in explaining This is my second purchase from Duval Acura and my third Acura purchase. Nick provided a great customer experience and was very helpful in explaining all of the features and helped me set up all of the options that are important to me. He made the process easy and was very professional. He made sure all of the proper paperwork was in order and executed. Additionally, I always bring my cars for service there and Merrick Wade always provides me with excellent service. Duval Acura is a class dealership and provides an excellent customer experience. The staff there is head and shoulders above all of the rest. I would highly recommend this dealership and of course highly recommend Acura cars as they are an excellent value for your money. Thank you again, Cheryl More

Saundra Hancock When I went in to Duval Acura, I wasn't convinced that I wanted to buy a new car. Mike Anderson answered every question, took me on a thorough test d When I went in to Duval Acura, I wasn't convinced that I wanted to buy a new car. Mike Anderson answered every question, took me on a thorough test drive, and demonstrated all of the awesome details of the new TLX. By the end of the day I was sold. First Class Customer Service Start to Finish More

Great service! Once again, had an absolutely SUPERB experience with the Duval Acura Service Department. Had a recall issue that they handled in a timely and efficie Once again, had an absolutely SUPERB experience with the Duval Acura Service Department. Had a recall issue that they handled in a timely and efficient manner. My service advisor, Kevin, could not have been more helpful and professional. He provided first class service and great advice on the recall and other routine maintenance questions I had. I will always start my new car search at Duval Acura, just based on my experience with their service folks. Thanks! More

Quality service and professional They were professional and the work was quality the price was a little high but fair they kept in contact with me to let me know the progress of the r They were professional and the work was quality the price was a little high but fair they kept in contact with me to let me know the progress of the repair . More

Excellent Service! Duval Acura exceeded my expectations with this service call. I got right in, the loaner car was prepped and ready, the service rep had all of the pap Duval Acura exceeded my expectations with this service call. I got right in, the loaner car was prepped and ready, the service rep had all of the paperwork ready to go but he was willing to spend as much time with me as needed for me to talk about what my concerns were with the car. The car was ready sooner then expected and ready to go when I arrived! Couldn't have been a better experience! More

Great customer service and prices too What a wonderful group of sales people. I went in without an appointment and Chris was with another couple so Nick took great care of us and let me d What a wonderful group of sales people. I went in without an appointment and Chris was with another couple so Nick took great care of us and let me drive 3 cars to get a feel for each one. I was so appreciative of the time Nick took as he knew we were there to see Chris. Finally found the car that would fit my wallet, test drove it, and wrote it up. Will give this dealership and their sales staff an A+. I actually pick my car up in 2 days. Thanks to everyone for making this a pleasant experience. Cammie Thomas More

Oil change Always great service at Duval Acura. I wish I wasn't moving out of state. Hoping the new dealership performs just as well. Thank you Jovie. Always great service at Duval Acura. I wish I wasn't moving out of state. Hoping the new dealership performs just as well. Thank you Jovie. More

Amazing service! Everytime I visit it's like seeing old friends. They always give me great service and look out for me. I've been going there for 10+ years and they go Everytime I visit it's like seeing old friends. They always give me great service and look out for me. I've been going there for 10+ years and they go out of their way to make thinks pleasant, go the extra mile and provide the best peace of mind for my car care. They are like an oasis in the car world😊 More

Pleasant experience I appreciated the greeting. My vehicle was ready sooner than estimated. They included a complementary wash. The service performed on my vehicle was e I appreciated the greeting. My vehicle was ready sooner than estimated. They included a complementary wash. The service performed on my vehicle was explained. I only had an oil change, but rates were competitive with quick change places and I feel good about having authorized technicians providing the service. More

Excellent service is what keeps me coming back. My have purchased my last two vehicles at Duval Acura, both pre-owned, and have been totally satisified with the cars and service provided. The servi My have purchased my last two vehicles at Duval Acura, both pre-owned, and have been totally satisified with the cars and service provided. The service technicians make the process quick and easy. Thank you! More