
Duval Acura
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Comments All work done on time and accomplished professionally. Service writer was helpful and thorough. Let me know as soon as the work was completed. Very sa All work done on time and accomplished professionally. Service writer was helpful and thorough. Let me know as soon as the work was completed. Very satisfied. More
Excellent customer service from Jovie Quinto MDX A/C unit not working properly. Service was excellent and received a loaner car which was very helpful. Car fixed promply and no issues. Thanks Jov MDX A/C unit not working properly. Service was excellent and received a loaner car which was very helpful. Car fixed promply and no issues. Thanks Jovie More
Friendly, Courteous, and no hassle purchase Roger Slavens, our salesman, was always professional, friendly and courteous. we had numerous questions about the Acura and he patiently and effective Roger Slavens, our salesman, was always professional, friendly and courteous. we had numerous questions about the Acura and he patiently and effectively answered them all. Management was also very helpful and supportive of Roger's effort. More
Great Customer service was good. Kevin was very attentive and followed up with me on the problems that I was having, which was passenger airbag light and s Customer service was good. Kevin was very attentive and followed up with me on the problems that I was having, which was passenger airbag light and shakey steering. More
Recall service I very much enjoy working with Kevin who has always treated me with great courtesy and professionalism, accurately setting my expectations in what is I very much enjoy working with Kevin who has always treated me with great courtesy and professionalism, accurately setting my expectations in what is to take place with any service call, the length of time that it will take, and the associated costs. More
Exceed Expectations Duval Acura is the best dealership ever. I have been in the Acura Family since 2006 & the service department is outstanding! Thanks to the entire D Duval Acura is the best dealership ever. I have been in the Acura Family since 2006 & the service department is outstanding! Thanks to the entire Duval Acura Staff! More
Repair and timing belt install I found Duval to be very responsive to my situation. They provide loaner car, and completed their work in very timely fashion. I was very satisfied I found Duval to be very responsive to my situation. They provide loaner car, and completed their work in very timely fashion. I was very satisfied More
Excellent service from Duva Acura I've been driving an Acura for about four years now and have had nothing short of excellent service throughout. The service department is phenomenal a I've been driving an Acura for about four years now and have had nothing short of excellent service throughout. The service department is phenomenal and delivers on every promise. They're the reason why I keep coming back and will most likely upgrade to another Acura model in the years to come. It doesn't seem to matter which service manager I deal with as they are all extremely knowledgable and personable. I dealt with Kevin Agustin during my last visit and he was simply a pleasure to deal with. I wish more companies had customer service personnel like Duval Acura. More
SERVICE TRIP WORK WAS DONE AHEAD OF SCHEDULE. TROUBLE AREA I WAS NOT AWARE OF WAS IDENTIFIED AND OPTIONS PROVIDED FOR MAINTENANCE. VERY PLEASED WITH THE SERVICE D WORK WAS DONE AHEAD OF SCHEDULE. TROUBLE AREA I WAS NOT AWARE OF WAS IDENTIFIED AND OPTIONS PROVIDED FOR MAINTENANCE. VERY PLEASED WITH THE SERVICE DEPT More
Excellent service I am very impressed by the quality service provided each visit. Kevin Agustin is very knowledgeable and helpful. I would recommend this dealership to I am very impressed by the quality service provided each visit. Kevin Agustin is very knowledgeable and helpful. I would recommend this dealership to my friends and business contacts. More