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Duval Acura

Jacksonville, FL

4.2
1,071 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,071 reviews

February 13, 2016

Comments All work done on time and accomplished professionally. Service writer was helpful and thorough. Let me know as soon as the work was completed. Very sa More

by gedabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Augustin
February 07, 2016

Excellent customer service from Jovie Quinto MDX A/C unit not working properly. Service was excellent and received a loaner car which was very helpful. Car fixed promply and no issues. Thanks Jov More

by catlover5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
February 07, 2016

Friendly, Courteous, and no hassle purchase Roger Slavens, our salesman, was always professional, friendly and courteous. we had numerous questions about the Acura and he patiently and effective More

by Marie1582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Slavens
February 02, 2016

Great Customer service was good. Kevin was very attentive and followed up with me on the problems that I was having, which was passenger airbag light and s More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Augustin,
January 29, 2016

Recall service I very much enjoy working with Kevin who has always treated me with great courtesy and professionalism, accurately setting my expectations in what is More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
January 29, 2016

Exceed Expectations Duval Acura is the best dealership ever. I have been in the Acura Family since 2006 & the service department is outstanding! Thanks to the entire D More

by Fredrika TLX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick, Ed, Eddie & Todd
January 28, 2016

Repair and timing belt install I found Duval to be very responsive to my situation. They provide loaner car, and completed their work in very timely fashion. I was very satisfied More

by Schwinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOVIE
January 25, 2016

Excellent service from Duva Acura I've been driving an Acura for about four years now and have had nothing short of excellent service throughout. The service department is phenomenal a More

by BrianK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
January 25, 2016

SERVICE TRIP WORK WAS DONE AHEAD OF SCHEDULE. TROUBLE AREA I WAS NOT AWARE OF WAS IDENTIFIED AND OPTIONS PROVIDED FOR MAINTENANCE. VERY PLEASED WITH THE SERVICE D More

by sHORTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN
January 22, 2016

Excellent service I am very impressed by the quality service provided each visit. Kevin Agustin is very knowledgeable and helpful. I would recommend this dealership to More

by Jaxbybeach333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin agustin
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