Duval Acura

First class experience First time purchase from Duval Acura and this was by far the easiest and most professional dealership that I have dealt with! I will be back. First time purchase from Duval Acura and this was by far the easiest and most professional dealership that I have dealt with! I will be back. More

Very relaxed and smooth. Over all service and attention to my purchase needs was excellent. Hector was able to help me decide what my best options were and also to assure me Over all service and attention to my purchase needs was excellent. Hector was able to help me decide what my best options were and also to assure me he would make the process easy to understand. The fiancé manager also took his time to answer all me questions. More

Great service and always no haggle! Awesome!!! I have purchased three cars from Duval Acura and each time the experience was fantastic. The sales process is fast, friendly and fair, without any pr I have purchased three cars from Duval Acura and each time the experience was fantastic. The sales process is fast, friendly and fair, without any pressure to buy. They are up front with everything, no games or gimmicks. I worked with Anthony Lewis this time and he is very professional and pays very close attention to details. He prides himself on providing the highest level of customer service and I would recommend him to anybody looking to purchase a new Acura or used vehicle. The service department is excellent as well! Eddie and Merrick will work hard to provide you with excellent treatment in a friendly environment. More

One of the best car experience I had great customer service , One of a kind management Outstanding overal experience I would recommend this dealer to all my friends , special than great customer service , One of a kind management Outstanding overal experience I would recommend this dealer to all my friends , special thanks to Raffael for making this deal possible More

Consistent and reliable Acura service has always been consistent and reliable regardless of the service person we've dealt with. Plus, they're honest in their assessments of Acura service has always been consistent and reliable regardless of the service person we've dealt with. Plus, they're honest in their assessments of what is needed to be done. We don't ever feel that we're getting taken advantage of. More

Friendly, Knowledgeable Staff I have been coming to Duval Acura since 2009. I always receive excellent customer service. However, when trying to make an appointment, I have a dif I have been coming to Duval Acura since 2009. I always receive excellent customer service. However, when trying to make an appointment, I have a difficult time getting someone to answer the phone. I would recommend hiring a scheduler for service department to schedule routine appointments and if it's more complicated issue then they can talk to one of the knowledgeable service advisors. More

excellent service I took my SUV in with a possible battery/alternator problem. It turned out to be a wire issue! Thank you, Duval Acura and Jovie. I took my SUV in with a possible battery/alternator problem. It turned out to be a wire issue! Thank you, Duval Acura and Jovie. More

Merrill Wade is a kind, knowledgeable, and very sweet person Merrick Wade did a great job. I will always ask for him when I need service! My car is working great now thanks to Merrick! Merrick Wade did a great job. I will always ask for him when I need service! My car is working great now thanks to Merrick! More

Check In was quick easy and prompt. As mentioned above check in was great. Based I guess on the EARLY morning volume my wait time seemed much longer that usual. 9:30 a.m. to 11:18 a.m. M As mentioned above check in was great. Based I guess on the EARLY morning volume my wait time seemed much longer that usual. 9:30 a.m. to 11:18 a.m. Maybe just me. having impatience was much to accomplish that day. More

Acura RDX Completely satisfied with my recent experience in purchasing a 2011 Acura RDX from Duval Acura. From the initial greeting from Bob(trainee), to test d Completely satisfied with my recent experience in purchasing a 2011 Acura RDX from Duval Acura. From the initial greeting from Bob(trainee), to test driving the vehicle, to completing the associated paperwork(with an assist from Lawrence), the whole process was completed in an entirely professional manner. But I expected nothing less, having had my trade-in(2005 Acura TL) serviced at Duval Acura over the past 10 years. The service has been exceptional. No attempts at selling services, parts, etc. that I didn't need. Although the personnel have changed somewhat over the 10 years, the attitude of serving the customer at a fair price has endured. More