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Duval Acura

Jacksonville, FL

4.2
1,071 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,071 reviews

July 10, 2015

General Service Always able to get an appointment quickly and the Service team is helpful and informative. I have been bringing my car to the Acura Dealership since More

by Daisy4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
July 10, 2015

Maintenance Service Always have a good experience here, which is why I always return! I only wish my warranty was still in effect because I spent more money than I had in More

by gmadlem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
June 26, 2015

Excellent as always This dealership knows what excellent service consists of. Eddy, the manager, makes the effort to know all his customers. He is a can do manager! Art More

by stieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy and arick
June 25, 2015

Outstanding service! I recently purchased a new Acura TLX from Duval Acura. Hector and the team there were great! They were helpful, friendly, and informative. I was very More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
June 24, 2015

airbag recall made appointment to have airbag recall fulfilled. easier to do in fla. than in mass. work done quickly, efficiently. and, fyi, why does this have to b More

by cgjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie(?); his card is in the car; 2nd desk to the right as you enter service area.
June 15, 2015

Pleasant, friendly service. As always, a pleasure doing business with Duval Acura. The service reps are always nice and easy to work with and go out of their way to make sure the More

by MydearAsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie
June 07, 2015

Air Condition fix and maintenance. This is the ONLY place I will take my Acura TL. They are honest and persistent in fixing problems. I drive a long way to come here but they are worth More

by terryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta/4260
June 04, 2015

Acura TLX purchase Great service, no hassle, excellent customer service. Smooth, easy, laid back transaction. Friendly staff. The salesperson came to my home and helped More

by bobd3930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Langlois
June 03, 2015

Saved by Duval Service Dept Had a great buying experience at Duval. Then, after only 400 miles, something hit the front of my new RDX and put a hole in the air compressor. Duva More

by SSIRdxGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
May 31, 2015

On time service When I scheduled my service, I was told it would take 1.5 hrs to complete and it did. I was not kept waiting when I arrived and was able to work in t More

by Horse Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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