Duval Acura

Customer Service is back!! So glad to see the return of awesome customer service to this dealership. 100% on customer service!!! Thank you for bringing courtesy and consideratio So glad to see the return of awesome customer service to this dealership. 100% on customer service!!! Thank you for bringing courtesy and consideration for not just customers, but on a people level. If only all businesses were run this way....we will be back as customers now that we have seen the improvement. #Did Marcus Lemonis visit? :)) More

The Smoothest Car Buying Experience Ever! From the beginning Matt Zimmerman was patient, warm and very helpful. This dealership and its charming staff, went above and beyond. They made me feel From the beginning Matt Zimmerman was patient, warm and very helpful. This dealership and its charming staff, went above and beyond. They made me feel as if I was the most important customer there, and they respected that i was a retired Army Veteran, which meant the world to me. Mr Carmine made sure I was happy, the "Finance Guru" was a pleasure meet, making sure everything was properly explained, Parts guy was also knowledgeable and fun to chat with. I would definitely recommend Duval Acura in Jax to anyone I can...Thank you guys! More

Greatest Customer Service Reps!!! Jovie Quinto and Eddie Turner continue to provide such reliable service. Always ready to answer questions and get to the root of the problem. Great Jovie Quinto and Eddie Turner continue to provide such reliable service. Always ready to answer questions and get to the root of the problem. Great explanation of problems found and estimate given. Never had to wait on my car - always ready when promised. Thanks to Ed Sandoval also for checking out the battery and being wiilling to help find solutions. Love Duval Acura Service Department!!!! More

BAM! Best Place In Jax!! The great service that Duval gives to all aspects of sale is outstanding. I could have gone anywhere. Great Jobs Guys. Everyone. WE love the car. The great service that Duval gives to all aspects of sale is outstanding. I could have gone anywhere. Great Jobs Guys. Everyone. WE love the car. More

excellent service best service i received from Jove. i would recommended to all my friends. i bought the car from you 12 years ago and i am very happy with the carI Lo best service i received from Jove. i would recommended to all my friends. i bought the car from you 12 years ago and i am very happy with the carI Love Working With Jovie Quinto, He Is The Greatest Service Advisor That A Person Can Ask For. He's Always Pleasant And Very Helpful. More

Satisfied customer The sales and finance department were friendly and knowledgeable. Service advisors were awesome !! Always friendly over the phone. Making an appointme The sales and finance department were friendly and knowledgeable. Service advisors were awesome !! Always friendly over the phone. Making an appointment was never a problem. Thank you !! More

Stay Awesome Duval Acura! I recently dealt with Merrick, then Kevin over the weekend to get updates and decide on how to move forward and Jovie when I checked out/paid my invoi I recently dealt with Merrick, then Kevin over the weekend to get updates and decide on how to move forward and Jovie when I checked out/paid my invoice. All 3 were awesome to work with, including the attendants when arriving and picking up. I had 2 car seats and personal items in the loaner car. When I came out after paying my bill, I was surprised to see all my items were already moved over back into my vehicle. Outstanding service all around! More

best sales and purchasing personnel My experience at Duval Acura was fantastic! A wholly different experience than the four other dealers I visited. Here, I quickly and easily traded my My experience at Duval Acura was fantastic! A wholly different experience than the four other dealers I visited. Here, I quickly and easily traded my prius. The purchasing department did a little extra leg work to ensure I would receive the price for my car that I was promised. (Before I ever went to the dealer) My salesman was great. He was upfront, respectful, and personable. He put me in the exact vehicle I wanted for less than I expected. He has been helpful and quick to reply to my inquiries even 2 weeks after the sale. Those two made the experience really impressive. I Will gladly recommend to everyone. More

Greatness I Love Working With Jovie Quinto, He Is The Greatest Service Advisor That A Person Can Ask For. He's Always Pleasant And Very Helpful. I Love Working With Jovie Quinto, He Is The Greatest Service Advisor That A Person Can Ask For. He's Always Pleasant And Very Helpful. More

Excellent customer service I have been a longtime customer of Duval Acura! Everyone is courteous & if your rep is busy, someone can step in temporarily so you do not dawdle at a I have been a longtime customer of Duval Acura! Everyone is courteous & if your rep is busy, someone can step in temporarily so you do not dawdle at a car dealership all day! I go primarily to have my older MDX serviced; they are very frank about any issues but do not "upsell" you. Yes, you may a bit part at the dealer but you are paying for service. You can also go online to make your appointment in advance, so you are in & out. Not a bad experience yet! More