
Duval Acura
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best Car Buying Experience Ever We were extremely pleased with Roger Slavens' service. He was very knowledgeable in the Honda Odyssey that we purchased. We appreciate that he only sh We were extremely pleased with Roger Slavens' service. He was very knowledgeable in the Honda Odyssey that we purchased. We appreciate that he only showed us the type of vehicles in which we were interested. Roger introduced us to the service team and explained the benefits of owning a vehicle with Duval Acura. My wife and I could not be more satisfied with the experience. We will, most likely, go to Duval Acura when we purchase our next vehicle. We're already checking their site for my next car. More
Great people made this car buying experience This dealership surprised us and exceeded our expectations. They went the extra mile to ensure that we were completely satisfied. The general sales m This dealership surprised us and exceeded our expectations. They went the extra mile to ensure that we were completely satisfied. The general sales manager and the salesperson handled both of our transactions professionally and seamlessly. They even had the paperwork completed in advance for our second purchase and had us out the door in under 30 minutes. I could not have been more impressed by the general sales manager. Every organization succeeds or fails based upon its management choices...Duval Acura couldn't have picked a better general sales manager. I'm confident that we will purchase another vehicle from them in the future. Thank you again for all of your help! More
service Arik is extremely helpful and a very niceasy person to work. Very happy customer! I will absolutely continue to have my service done with Duval Acura. Arik is extremely helpful and a very niceasy person to work. Very happy customer! I will absolutely continue to have my service done with Duval Acura. More
Service Experience As always they treat you like royalty and with a friendly smile. They all know me but beside the point I had a flat tire and they took are of it right As always they treat you like royalty and with a friendly smile. They all know me but beside the point I had a flat tire and they took are of it right away and was covered under my tire warranty. More
Quality Service every time. I truly appreciate the quality service received at Duval Acura. I was not in a rush and enjoyed the comfortable waiting area while my Buick Enclave w I truly appreciate the quality service received at Duval Acura. I was not in a rush and enjoyed the comfortable waiting area while my Buick Enclave was being serviced. I received Balance on one tire and an oil change. Service was completed and I requested for the brakes to be replaced as well. I received expert advice and recommendations from the service center and appreciate the time and detail they took when diagnosing my vehicle. Thank you Eddie Turner and Duval Acura for a consistent Quality service. More
Wow!!! What A Difference A Dealership Like This Makes!!! I have purchased many vehicles over the years so I have had to deal with a lot of tricks, scams, and dishonesty with dealerships. This honestly is the I have purchased many vehicles over the years so I have had to deal with a lot of tricks, scams, and dishonesty with dealerships. This honestly is the first time I have had a dealership be honest in all they do. They are upfront in how they deal with purchases and has one of the best service departments I have ever dealt with. I leased my car a few years ago and Curtis Pillow was my salesman. He was so great in how he handled my purchase. He answered all of my questions and did not push me into something I did not want. Merrick Wade is who I deal with in the service department. He always takes care of my car needs and NEVER tries to have me do things that are not necessary. My son just purchased my leased vehicle and I am ready for the new TLX to arrive, and of course I will be back to see Duval Acura and Curtis for my purchase. Oh one last thing, I love how you can get a loaner vehicle while your car is being worked on. It is such a convenient thing to have from a dealer. More
Air conditioning problem Jovie checked out and confirmed the issue we were having; he had a diagnosis done to find the technical problem and kept us up to date several times. Jovie checked out and confirmed the issue we were having; he had a diagnosis done to find the technical problem and kept us up to date several times. He knew we had some time constraints and worked to meet them. He and Ed (our prior service advisor) were hands on and always looking to help. Great service department! More
Duval Acura Actually I had no intention of buying a car on May 31st but Mr. Greer made the experience so pleasant and was able to meet the price that I was willin Actually I had no intention of buying a car on May 31st but Mr. Greer made the experience so pleasant and was able to meet the price that I was willing to spend that I bought the car on the spot. Mr. Greer is an asset to the dealership. More
Our New Acura MDX! We are so pleased with our new MDX! We purchased a TL from Duval a year and a half ago and returned this weekend to purchase our new MDX!! Both time We are so pleased with our new MDX! We purchased a TL from Duval a year and a half ago and returned this weekend to purchase our new MDX!! Both times were very pleasant and we left very happy to have worked with Curtis! He knows Acura thoroughly and worked hard to meet our needs!!! We are extremely pleased with the whole Group at Duval - sales and service - and we will definitely call Curtis for our future Acura purchases. Thank you so much, Curtis and Duval Acura!!! More
Pleased with service All of the dealership staff is very friendly and courteous. The last couple times I've had my car serviced, I have dealt with Merrick and he is always All of the dealership staff is very friendly and courteous. The last couple times I've had my car serviced, I have dealt with Merrick and he is always pleasant and efficient. I think the what the dealership charges for an oil change and tire rotation is a little pricey, but by giving me a loner to use and washing my car it mitigates the price somewhat. More