Duval Acura - Service Center

Great Service! Great customer service from start to finish. I had my car brought in because it was not starting one morning. They were able to fit me into their sch Great customer service from start to finish. I had my car brought in because it was not starting one morning. They were able to fit me into their schedule on same day with a loaner. They troubleshooted the issue and replaced my battery (which was still under warranty, so no cost). The car was ready in the afternoon and checkout was quick and easy. The entire staff was very courteous and friendly. More

Nice day Really enjoy the relaxed visit. Loaner car is always great instead of being stuck to sit and wait. I would do it again in a heart beat. Really enjoy the relaxed visit. Loaner car is always great instead of being stuck to sit and wait. I would do it again in a heart beat. More

Superior service! I’m always treated with superior customer service at Duval Acura. The entire service team is great but Merrick is exceptionally great! I keep coming I’m always treated with superior customer service at Duval Acura. The entire service team is great but Merrick is exceptionally great! I keep coming back year after year because of Kevin Snyder. I’ve worked with Kevin for almost 20 years. I trust him completely! More

MDX service Jovie Quinto was very helpful and professional. This is why I always return to this dealership which is not near my home in Orange Park. Very satisf Jovie Quinto was very helpful and professional. This is why I always return to this dealership which is not near my home in Orange Park. Very satisfied. More

Always take great care of my vehicle They always let me know what is needed and when, how critical and find me the best deal. They never take advantage of the situation. They always let me know what is needed and when, how critical and find me the best deal. They never take advantage of the situation. More

Air wirk Great customer service.? Service was done quick and cost effective. Lenin always does a great job. Will always use your dealer as long as Kevin is t Great customer service.? Service was done quick and cost effective. Lenin always does a great job. Will always use your dealer as long as Kevin is there. More

Pleased with Service A repeat customer. Always happy with the work that is done and with the professionalism and courtesy of the staff. The service department goes above a A repeat customer. Always happy with the work that is done and with the professionalism and courtesy of the staff. The service department goes above and beyond! More

excellent service and on time rear seat on the driver side of my 2016 RDX would not lay down. When they finished with the service they washed and vacuumed my car rear seat on the driver side of my 2016 RDX would not lay down. When they finished with the service they washed and vacuumed my car More

Service on TLX Always a pleasure working with Arick at Duval Acura. The staff in the service department are not only friendly but trustworthy. They always make the e Always a pleasure working with Arick at Duval Acura. The staff in the service department are not only friendly but trustworthy. They always make the experience pleasurable and helpful More

Superior service Superior service from Jovie, Arick and all the other employees who asked if we needed anything! Have been there for drop off, pick up and to pick up Superior service from Jovie, Arick and all the other employees who asked if we needed anything! Have been there for drop off, pick up and to pick up backordered items. Service and loaner service was seamless. I was kept informed at all times. More