Duval Acura - Service Center

$89 Special Kevin Agustin, has been my service rep. since Merrick Wade was promoted. Kevin continues to follow in Merrick's footsteps. He is easy to work with, Kevin Agustin, has been my service rep. since Merrick Wade was promoted. Kevin continues to follow in Merrick's footsteps. He is easy to work with, professional and does what he promises. This visit was a last minute request by me, and Kevin got my problem resolved and out the door quickly. VERY VERY PLEASED WITH KEVIN AND THE DUVAL ACURA SERVICE DEPARTMENT. Margaret Bartlett More

Another Great Experience @ Duval Acura As usual I dread going to the dealership but Duval Acura always makes the experience a great one. Everyone there is always helpful & available for que As usual I dread going to the dealership but Duval Acura always makes the experience a great one. Everyone there is always helpful & available for questions, assistance, or anything else you could need. I highly recommend DA for anything from an oil change to the purchase of a vehicle. More

Service Jovie was incredibly helpful with my urgent service situation and did get me as good of a price as he could. He has always taken good care of me in th Jovie was incredibly helpful with my urgent service situation and did get me as good of a price as he could. He has always taken good care of me in the service department. More

Wonderful Service Visit The great service team at Duval Acura, led by Mr. Wade, made my service visit a tremendous success! Mr. Khalil Mercado, the service agent who assiste The great service team at Duval Acura, led by Mr. Wade, made my service visit a tremendous success! Mr. Khalil Mercado, the service agent who assisted me during my visit, was friendly and courteous. He explained to me what had been down to my vehicle. He further provided me information on possible upcoming service needs. To top off my visit, Mr. Wade flashed his great smile and thanked me for being a valued Duval Acura customer. More

Always a pleasant experiene Jovie works to accommodate my schedule when my car needs service . He's always kind and thoughtful. The service I receives is the primary reason I con Jovie works to accommodate my schedule when my car needs service . He's always kind and thoughtful. The service I receives is the primary reason I continue to bring my car to Duval Acura for service. More

Always a great experience My schedule is tight. Kevin accommodates my request for a specific date and time even if I call the day before or the same day. My schedule is tight. Kevin accommodates my request for a specific date and time even if I call the day before or the same day. More

New tires/ service Great experience! Kevin and Arick rock! Answer all your questions and get you in and out, Thank you for accommodating my schedule, A pleasure work Great experience! Kevin and Arick rock! Answer all your questions and get you in and out, Thank you for accommodating my schedule, A pleasure working with you: More

Initial Duval Acura.Service We have just relocated to the area from the Northwest and this was our first visit to Duval Acura. We were greeted with exceptionally friendly and kno We have just relocated to the area from the Northwest and this was our first visit to Duval Acura. We were greeted with exceptionally friendly and knowledgeable service and sales staff. Khalil took extra time to fully inform both my wife and I with all the Duval Acura services and helped welcome us to the area. John Leavy in sales took time to inform us with the sales portion and gave us a look at the new RDX. More

Wonderful Service as Always! Visiting Duval Acura is always a wonderful experience. The staff is attentive, friendly and knowledgable. My service advisor Arick is amazing and alwa Visiting Duval Acura is always a wonderful experience. The staff is attentive, friendly and knowledgable. My service advisor Arick is amazing and always makes sure I'm in and out as quick as possible and everything I need done is attended to. What great service!! More

First service Overall my first experience with the service department was a good one. My only complaint was it took longer than I expected for an oil change. Overall my first experience with the service department was a good one. My only complaint was it took longer than I expected for an oil change. More