Duval Acura - Service Center

Prompt, efficient, friendly Upon entering the Service Center, the lady greeting me was very helpful, friendly and responsive. Kevin Snyder, my service rep, was totally prepared Upon entering the Service Center, the lady greeting me was very helpful, friendly and responsive. Kevin Snyder, my service rep, was totally prepared for my scheduled time; Explanation of service required, price, loaner ready to go, and, in general, a very professional individual. MDX was ready when promised with a status phone call before pickup. I know I can count on Kevin for future concernc. More

Outstanding Kevin explained all service that would be performed, available discounts and recommendations. Outstanding customer service by Kevin, my vote for 2017 Kevin explained all service that would be performed, available discounts and recommendations. Outstanding customer service by Kevin, my vote for 2017 employee of the quarter / year. More

Wonderful service Very honest dealership. Came in to get something done that another company told me to get done, and they saved me hundreds of dollars and making the r Very honest dealership. Came in to get something done that another company told me to get done, and they saved me hundreds of dollars and making the right diagnosis! More

EXCELLENT Excellent customer service!!! Staff members were extremely friendly and helpful!! Kevin gave me a complimentary vehicle inspection and did not pressur Excellent customer service!!! Staff members were extremely friendly and helpful!! Kevin gave me a complimentary vehicle inspection and did not pressure me to get anything extra fixed! More

Excellent customer service Jessica was very courteous and professional. She was caring and very compassionate and made communicating very easy. Having unexpected car expensives Jessica was very courteous and professional. She was caring and very compassionate and made communicating very easy. Having unexpected car expensives is a dreaded task but working with someone like Jessica eased the process. More

Amazing Jovie Quinto Is Always Thorough And Very Attentive When It Comes To Describing What Your Vehicle Needs. He Is Very Patient, Knowledgeable, Compassion Jovie Quinto Is Always Thorough And Very Attentive When It Comes To Describing What Your Vehicle Needs. He Is Very Patient, Knowledgeable, Compassionate, And Kind.. He's Always Bubbly Even When He Knows That Your Day May Not Be Going Well, He Will Make Your Day Better By Making You Smile And Making Your Day A Whole Lot Better. More

Maintenance Service Eric was friendly and explained both the work to be done and the price. He also made sure that the work was completed correctly. Eric helped us set ou Eric was friendly and explained both the work to be done and the price. He also made sure that the work was completed correctly. Eric helped us set our cell phones to connect with the car. More

Excellent Service This dealership always takes great care of any concerns I have with my cars. I would recommend the store to anyone needing service or looking to purch This dealership always takes great care of any concerns I have with my cars. I would recommend the store to anyone needing service or looking to purchase a vehicle. More

Excellent scheduled service Arick provided excellent, prompt service. He is very professional and courteous. As usual - great experience with his help. I feel as if I were part o Arick provided excellent, prompt service. He is very professional and courteous. As usual - great experience with his help. I feel as if I were part of acura family. More

Excellent Customer Service Arick gave excellent customer service when I came in to have my seat belt fixed. It kept locking over the past few months where I would have to drive Arick gave excellent customer service when I came in to have my seat belt fixed. It kept locking over the past few months where I would have to drive around without a seat belt. Of course, I could not recreate it at the dealership, but he ordered the part immediately to make sure I would be safe at all times. He was very friendly and helpful! More