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Duval Acura - Service Center

Jacksonville, FL

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569 Reviews

569 Reviews of Duval Acura - Service Center

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October 07, 2017

Customer service Jessica was very helpful and attentive. She was friendly and concerned about satisfying my schedule needs. I was very impressed with her and the ove More

by Kwalker713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 12, 2017 -

Duval Acura responded

Thank you so much!

October 05, 2017

Happy Customer Kevin was great , Duval Acura Great. Honest and trustworthy service department. I am glad that I brought my car to receive car service at Duval Acura More

by Big eoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2017 -

Duval Acura responded

We are glad as well and we look forward to serving you again. Thank you!

October 04, 2017

TLX A1 service Quick and hassle free service as always. I got a loaner car because I have to in a meeting, but I could have waited and be in and out in an hour. More

by Ldvjax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shippee
Nov 22, 2017 -

Duval Acura responded

Thank you!

October 03, 2017

Great Service The Duval Acura service department is great! I have had my TL for 8 years and plan to buy another Acura next year due to the service department. I had More

by Smiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
Oct 03, 2017 -

Duval Acura responded

You're welcome! Glad we could be of help.

September 29, 2017

Always receive first rate service from this dealership. Employees, especially Arrick, are competent and courteous. Prices are reasonable and they do not try to "upsell" you for needless services. I'll set m More

by gedabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Oct 03, 2017 -

Duval Acura responded

Thank you. We look forward to seeing you again.

September 24, 2017

fair work No complaints. Jovie was very helpful in outlining the service that the car needed. setting up appointment on line is a little complicated and it More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie
Oct 03, 2017 -

Duval Acura responded

We appreciate the feedback and look forward to serving you again.

September 20, 2017

Great service Dept I love the service department at Duval Acura. They always treat me like family. Merrick & Arick are my favorite guys, I've been dealing with them for More

by Becky0326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick & Arick
Sep 23, 2017 -

Duval Acura responded

Thanks Becky! It is a pleasure to serve you!

September 12, 2017

Great service experience... no complaints at all Very good service experience... completely satisfied. I always come here for service and it is always a great experience. Would always recommend it fo More

by Tabish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arick
Sep 20, 2017 -

Duval Acura responded

We appreciate the recommendation and it is always a pleasure to serve you.

September 07, 2017

Excellent service I came in with a service related issue. Arick took care of my needs. I am 100% satisfied with the outcome. I'll be back the next time my TSX needs som More

by Joseph Otwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Sep 08, 2017 -

Duval Acura responded

We are glad we could be of service. We look forward to seeing you and your TSX again when you need us. Take care, Joseph!

September 02, 2017

Great Service Needed my new key programmed I did not have an appointment but i was in and out in the time frame they told me Jovie Quinto was my Service Advisor More

by 09MDXSDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Sep 08, 2017 -

Duval Acura responded

We are glad. Thank you for coming in.

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