Duval Chevrolet

We purchased a used car Dodge Dart from Duval Chevrolet on 11/1/21. We had problems with a tire from the day it was purchased and we had to replace the tire ourselves. However we were told that we could on 11/1/21. We had problems with a tire from the day it was purchased and we had to replace the tire ourselves. However we were told that we could receive a new key and key fob thru the Fidelity Warranty Service we purchased for $1,150.00 with the car. This paper work says includes Key Replacement. We have been trying since 11/1/22 to get this. Now I was told we are trying to commit a warranty fraud. A replacement cost over $ 250.00. We are 79 years old and need the car for transportation to our Doctors and the hospital. More

Haley is a great sales person. Very honest and straight forward. I love my new car. Very honest and straight forward. I love my new car. More

Great people with a friendly atmosphere, everyone is ready to help great service department very knowledgeable ready to help great service department very knowledgeable More

Had the pleasure today to buy a brand new 2023 Chevy 1500 High Country from a relatively new sales associate, Lloyd Webb. In my 35 years of buying cars, Lloyd and the sales manager at Duval Chevrolet made i High Country from a relatively new sales associate, Lloyd Webb. In my 35 years of buying cars, Lloyd and the sales manager at Duval Chevrolet made it my best car buying experience in my life. No hard sale tactics, no back and forth negotiating price. Just honest folks with an honest price; even the General Manager took the time to spend 20 or so minutes just chatting. Good people, great experience 10/10. Ask for Lloyd Webb, he’s a nice guy. More

I cannot say enough good things about Duval Chevrolet. As a Mom with a growing family I needed an upgrade to a bigger vehicle. Brandon helped make that happen. He was a pleasure to work with and made us f As a Mom with a growing family I needed an upgrade to a bigger vehicle. Brandon helped make that happen. He was a pleasure to work with and made us feel like part of the family. Ernie was very thorough with the appraisal on my trade-in. He wasn’t trying to rip me off like other dealerships I visited prior. He even gave me & my toddler half of his pizza to eat for lunch! The entire staff was extremely helpful and friendly. If you are looking for a new vehicle Duval Chevrolet should definitely be your first stop!!! More

These people at duval Cheverlae are scammers my son bought a 2019 Nissan Rogue he had it for three months and the engine went out of it they picked his car up in June they kept saying it was ready we bought a 2019 Nissan Rogue he had it for three months and the engine went out of it they picked his car up in June they kept saying it was ready we go to pick the 14 of July it broke down on my son and they said they will not honor the motor or labor More

I recently wrote a review on the first service I had done to my truck there. Sadly I was not a happy with the service that was given. As of today I received a phone call from the NEW service manager Bill Rey to my truck there. Sadly I was not a happy with the service that was given. As of today I received a phone call from the NEW service manager Bill Reynolds he has only been there a couple of weeks and has assured me that things will be making a turn around under his management. I will be giving them another shot at service on my truck, he has assured me things will be done correctly and has also gave me my next service free on him. I will be reporting back to this review as soon as I have my next service. I am looking forward to working with Mr. Reynolds, I am putting my confidence in him to make sure this goes like it should. Thank you, Mr. Reynolds for your phone call today and being concerned for your customers wants and needs! More

Not satisfied at all with the service department! Service was not done properly! Will not be taking my truck back to be serviced again with them! Service was not done properly! Will not be taking my truck back to be serviced again with them! More

I've written reviews of this dealership in the past and as in my last review I have nothing but good things to say about the entire staff. Rocco, Terry, Kurt, Scott, Bruce and the rest of the Duval Chevrol as in my last review I have nothing but good things to say about the entire staff. Rocco, Terry, Kurt, Scott, Bruce and the rest of the Duval Chevrolet, Starke staff are the absolute best in the business. The service department is the best I've ever used since 1976. More