Duval Ford

Great customer Service Lavoris Mobley and Mike Murdock, went above and beyond my expectations in finding me a truck to fit my needs after being in an automobile accident. Be Lavoris Mobley and Mike Murdock, went above and beyond my expectations in finding me a truck to fit my needs after being in an automobile accident. Being a previous Ford owner and sending repeated clients to them for a Ford, Lavoris and Mike found me a 2017 Ford F-150 XLS that was within my budget to purchase, I would recommend and send all my friends to Lavoris and Mike for their great customer service and personalities. 5 star rating for both. More

Got a little help not as much as I thought I would get It was my first time going to have my car serviced at this new dealership, I expected excellent customer service when I pulled up but it seemed like t It was my first time going to have my car serviced at this new dealership, I expected excellent customer service when I pulled up but it seemed like they were short staffed . The customer service was just ok . More

No hassles! Enjoyed our buying experience with Joey Kochevar and also Zach Gordon in Finance. The no pressure sales experience was excellent. We knew what vehic Enjoyed our buying experience with Joey Kochevar and also Zach Gordon in Finance. The no pressure sales experience was excellent. We knew what vehicle we wanted and our budget and Joey came as close as possible to that number. More

Very pleasent experience dealing with Duval Ford. I bought a truck from Mike Murdock 4 yrs ago so when it came time to buy my wife a car I called Mike Murdock. He is easy and pleasant to work with, no I bought a truck from Mike Murdock 4 yrs ago so when it came time to buy my wife a car I called Mike Murdock. He is easy and pleasant to work with, no pressure. I will highly recommend Mike to anyone looking to purchase a car. A true asset to the Company. Taysha Diaz was also very helpful with all the paperwork and taking us on trial runs with the car and showing us all the options. She is very knowledgeable. More

Another Great Experience This is the second cat we have bought from this dealer and each time has been great. Our salesman Malachi was awesome and did everything that he could This is the second cat we have bought from this dealer and each time has been great. Our salesman Malachi was awesome and did everything that he could do to ensure we got the right car. More

Felt like family! I cannot say enough about how comfortable I felt dealing with Lance Lindsey and Dan from finance. I never felt pressured or that I was being taken adv I cannot say enough about how comfortable I felt dealing with Lance Lindsey and Dan from finance. I never felt pressured or that I was being taken advantage of. I would absolutely recommend this dealership and these individuals to my friends and family. More

Love the new facility Scheduled "The Works" for my oil change, tire rotation and other stuff. Sheila was waiting for me when I drove up. Enjoyed waiting in the new lounge Scheduled "The Works" for my oil change, tire rotation and other stuff. Sheila was waiting for me when I drove up. Enjoyed waiting in the new lounge while my service was completed. Such a comfortable area to enjoy. More

Sold vehicle to dealer The process was very smooth and everyone was friendly and helpful. I would recommend this dealer and the process of selling a car through KBB. The process was very smooth and everyone was friendly and helpful. I would recommend this dealer and the process of selling a car through KBB. More

Best car buying experience ever. All the transactions were done by email, since I live over 100 miles away. Anthony Burnsed even had someone drive hundreds of miles to get me the exac All the transactions were done by email, since I live over 100 miles away. Anthony Burnsed even had someone drive hundreds of miles to get me the exact truck I wanted, at a great price. There was no pressure to purchase extras, and Mike Espie the finance manager was great. In and out with my new truck in an hour. They have a new building, very comfotable and pleasant environment. Customer for life! More

My First Oil Change Experience I called and made an appointment for my first oil change for a Sat at morn. When I arrived there were several cars already ahead of me and others com I called and made an appointment for my first oil change for a Sat at morn. When I arrived there were several cars already ahead of me and others coming in right after me. I was NEVER ignored in spite of the number of customers. '' You can pull all the way up" or '' Who did you have an app with?" or "someone will be right with you " It was so nice to be acknowledged and within a few minutes of my arrival I was directed to the nice lounge to wait where I figured I would be spending the next couple of hours at least. I was pleasantly surprise when a mere 20 mins later I was called to the front to come pick up my car (after being offered a complimentary car wash). I tried to hand over my service coupon but was told my 1st oil change was free! Acknowledged, services in a short amount of time, treated with respect and free!! An absolute wonderful experience. I no longer dread the next time, Thank you !! More