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Duval Ford

Jacksonville, FL

4.9
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,784 reviews

February 24, 2017

Best dealership in town! Friendly staff and plenty of selections to choose from. My salesman helped me pick the perfect vehicle. Im very satisfied and I would recommend anyone More

by MARCUS PRIESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Julentino LeBron
Mar 08, 2017 -

Duval Ford responded

We are so glad that you are satisfied and we appreciate the recommendation.

February 21, 2017

Tremendous Customer Service and attention to detail I want to commend the Duval Team for their customer focused attitudes and attention to detail. All aspects of my buying experience was superb. I have More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tackett, Brian Margettes, Mike Murdock
Mar 08, 2017 -

Duval Ford responded

Thank you for that. We aim to please and you have made our day. We look forward to serving you again in the future. Take care.

February 19, 2017

Great Experience! Very helpful. Did lots of research to find the one I wanted. Would highly recommend this dealership and Renard to anyone else. Service department i More

by Jessica Zercher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renard Weaver
Mar 08, 2017 -

Duval Ford responded

Thanks Jessica!

February 16, 2017

3-pointer swish! Conversational style relationship lend itself to a very stressless atmosphere. The vehicle was obviously awesome, but coupled with the professional a More

by Sonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Valenzuela, Eric Peloquin, Zachary Gordon
Mar 08, 2017 -

Duval Ford responded

We are glad you enjoyed your experience with us. Welcome to the Duval Family!

February 15, 2017

Home Run! Totally exceeded my expectations. I went in to basically get some numbers to work with and compare but drive off the lot in a new ride. Gabriel Valenz More

by Zach48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Valenzuela
Mar 08, 2017 -

Duval Ford responded

It was a pleasure working with you and we are honored that we have earned your trust and business. Thank you so much.

February 11, 2017

great experience best service in town Richard Jordan is my service rep and he takes care of everything for me. Nobody touches my truck but him and his techs. First rate service experience. More

by Mike Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jordan, Hunter Scantling, Drew Luther
Mar 08, 2017 -

Duval Ford responded

We appreciate it!

February 10, 2017

Amazing experience I want to give a special thanks to Norak and Mike for making my experience so wonderful and hassle free. They got me the car I wanted (my dream car si More

by Laurenperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norak, Mike Murdock
Mar 08, 2017 -

Duval Ford responded

Thank you. Enjoy your new vehicle!

February 03, 2017

The Best Dealership in North Florida! I would like to thank Gabriel for the excellent and professional courtesy shown to me when I was in desperate need of a car. Gabriel spoke with the ma More

by DCarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Valenquez, Rafael Delgado
Feb 07, 2017 -

Duval Ford responded

We thank you. Welcome to the Duval family!

February 02, 2017

No Pressure I was first contacted by Cheryl from Internet Sales. I explained to her what I was looking for and she promptly sent me an e-mail with a link to some More

by a. m. victor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel, Cheryl
Feb 03, 2017 -

Duval Ford responded

Thank you!

February 01, 2017

Great buying experience! In addition to being located near my home, Duval Ford has one of the most extensive inventories of cars I have seen anywhere. Their current showroom More

by paj
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moore
Feb 03, 2017 -

Duval Ford responded

Thank you for taking the time to provide us this feedback.

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