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Duval Ford

Jacksonville, FL

4.9
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,784 reviews

January 11, 2017

New car Went in for an oil change for 2013 Ford Escape, came away with a 2017 Ford Escape !! Can't beat that in a heart beat ! More

by Hotrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hayes
Jan 12, 2017 -

Duval Ford responded

That's wonderful. Enjoy your new Escape!

January 11, 2017

Great and Satisfying Purchase Jose was great and went above and beyond to make our experience a great one! Easy to work with and made us seem like valued customers. More

by Laurie Brinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 12, 2017 -

Duval Ford responded

Thank you.

January 11, 2017

great expieriance Jose was great and went above and beyond to make my experience a great one! Easy to work with and made me seem like valued customer More

by robert nuber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tackett
Jan 12, 2017 -

Duval Ford responded

That is great to hear. Thank you so much.

January 09, 2017

Answered prayer I would like to say that we are still in disbelief about our new car. After being jerked around at several buy here pay here dealerships, my father-in More

by Deborah S Vinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renard Weaver,Norakrith Fox, Will Law
Jan 09, 2017 -

Duval Ford responded

It was a pleasure working with you. Thank you and welcome to the Duval Family!

January 09, 2017

Great Dealership/Awesome Sales Team I leased my first Explorer from Duval Ford and worked with Larry Beverly. It was such a good experience that I bought my next two cars from them as we More

by Explorer girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Beverly
Jan 12, 2017 -

Duval Ford responded

We appreciate your loyalty and we are glad you like working with Larry. Thank you! See you next time.

January 08, 2017

Friendliness and knowledge Rodney brown was very knowledgeable and open to mt ideas of what model truck I was interested in. He went out of his way to find what what rebates tha More

by Frog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Brown
Jan 09, 2017 -

Duval Ford responded

That's great to hear and we are glad you enjoyed working with Rodney!

January 05, 2017

Best experience at a car dealership so far!!! I want to thank David Moore aka Gunny for the fine work he did in finding me a 4x4 Toyota Tacoma SR-5 for my son. He went above and beyond what a nor More

by Ray Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Jan 09, 2017 -

Duval Ford responded

Thanks for taking the time to submit this review. It was a pleasure working with you.

January 03, 2017

Great experience! I had a great experience at Duval Ford service area. My car was having some issues with the acceleration and David took excellent care of that, he was More

by mora_07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Leon
Jan 09, 2017 -

Duval Ford responded

Thank you for the feedback. We are glad our service department was able to take care of you.

January 03, 2017

Purchasing 2016 Ford Expedition The Duval Ford sales team is both customer friendly and knowledgeable. Gabriel Valenzuela responded to my on line inquiry and provided exceptional ser More

by Ford Expedition
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Valenzuela was excellent salesman., Will Law
Jan 09, 2017 -

Duval Ford responded

Thank you so much. We look forward to seeing you net time!

January 02, 2017

Awesome experience. Easy and smooth. Awesome experience... Easy and smooth. I will be using this dealership in the future and will let others know. Thank you to Hunter and Will for being More

by John 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Law, Hunter Scantling
Jan 03, 2017 -

Duval Ford responded

Thank you, John. It was a pleasure working with you.

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