Duval Ford

GREAT SERVICE First class service friendly people who want to make your visit smooth. Best place I've been. I'm a lifer. All my vehicles are and will be bought and First class service friendly people who want to make your visit smooth. Best place I've been. I'm a lifer. All my vehicles are and will be bought and serviced from Duval Ford. More

Horrible I literally hate when I come to this dealer but this is where I bought my first car so I attempted to stay loyal. But I'm contacting corporate about h I literally hate when I come to this dealer but this is where I bought my first car so I attempted to stay loyal. But I'm contacting corporate about horrible service and the lack of communication. This is the last time I will go back to this dealer and I will literally tell everyone I know not to come here. I created social media accounts to talk about how horrible this place is. I had service done with Brian and worked with Lemark for sales. More

Clayton Rutt was awesome!! :) great experience!! Buying a car has never been something I would call "enjoyable". My husband was in contact with the sales man, before we showed up to look at any cars, Buying a car has never been something I would call "enjoyable". My husband was in contact with the sales man, before we showed up to look at any cars, to inform him of our situation, and to avoid wasting our time, or theirs. When we started dealing with our sales guy, Clayton Rutt, right from the start, he listened, and didn't try to talk us into something we didn't want (I've always hated that). He was more than willing to spend any amount of time he needed to show us our options, answer our questions, settle any/all concerns we had, even after we signed the paperwork. I've NEVER had such an easy, and nice experience with car shopping and I can honestly say this was an enjoyable experience! Duval Ford on Cassatt Ave. and Clayton Rutt have set high standards in this experience and this will be the only place I will return in the future to buy another car, and we will definitely be asking for Clayton again, as long as he is still there. Can not be any happier with the whole experience!!! More

Exceptional Service Anthony Burnsed was amazing. He was able to answer every question we had and was fast, courteous and very accomodating. Exceptional service during our Anthony Burnsed was amazing. He was able to answer every question we had and was fast, courteous and very accomodating. Exceptional service during our visit! More

New Truck Excellent group all around. I am grateful for rhe way they look after me..Would highly recommend Duval Ford!! Stress free experience!!!!!!!Professiona Excellent group all around. I am grateful for rhe way they look after me..Would highly recommend Duval Ford!! Stress free experience!!!!!!!Professional sales and credit experience. More

Car had noise issues day after oil change David wasn't in so Rudy took care of me first. He was great. David finished my job and he's excellent as usual. The thing that stinks and disappointed David wasn't in so Rudy took care of me first. He was great. David finished my job and he's excellent as usual. The thing that stinks and disappointed e was no loaner car for emergency customers. U need a bigger loaner car lot for people with emergency care issues. I understand each advisor has 2 cars to give to their scheduled appointments but what about emergency are issues. Duval needs to work on that. My other dealership had alot of rental cars. Ty More

Perfect Rafael D, Warren Hart and Malcolm did just what they said that they would do. They kept me informed of any action or problems. I have referred them t Rafael D, Warren Hart and Malcolm did just what they said that they would do. They kept me informed of any action or problems. I have referred them to others. More

david work very hard on easying my mind and keeping a smile careing dealer ship and very concern about me and my car made sure the shutler bus was there to take me home and pick me up thank you ford ford keepin careing dealer ship and very concern about me and my car made sure the shutler bus was there to take me home and pick me up thank you ford ford keeping david. More

Escape reality Yeah, recently bought a 2013 Ford Escape from Ethan Seibel who truly went above and beyond to help us, and worked way later into the evening to ensure Yeah, recently bought a 2013 Ford Escape from Ethan Seibel who truly went above and beyond to help us, and worked way later into the evening to ensure that we had an amazing experience. Simply can't explain how much this experience changed my opinion of car buying and just how awesome it was. More

2010 F150 Ford Pickup Recently purchased vehicle with help of Salesman Ethan Seibel who was and continues to be very considerate and caring. Will definitely recommend frie Recently purchased vehicle with help of Salesman Ethan Seibel who was and continues to be very considerate and caring. Will definitely recommend friends and family when ready to buy or trade their vehicles. Thank you Ethan! More